Public records management is growing more complex each year. Emerging challenges such as handling AI-generated information requests, managing large multimedia files, and navigating tighter compliance requirements are pushing public records teams to rethink their processes. Governments must now adapt faster than ever to keep up. The 2024 Public Records Complexity Report uncovers the latest data and trends driving this shift:The use of AI-powere...

Don’t miss this opportunity to explore never-before-seen short-term rental trends and data curated explicitly for local and state governments. From short-term rental community benefits to compliance challenges, we’ve aggregated anonymized data from more than 500 communities to provide the latest and greatest insights on short-term rentals and compliance strategies for governments. Whether you’re up to speed on the market in y...

Government agencies face significant challenges in managing the permits, licenses, registrations, and inspections essential to statewide public safety and economic growth. Limited budgets and resources often make it difficult to process the high volume of requests efficiently. This can hinder timely responses, complicate regulatory compliance, and affect the quality of service delivered to constituents. Join us for a complimentary webinar to u...

Government agencies are expanding communications beyond email by incorporating SMS/text messaging and two-way conversational text to meet the public’s expectations of seamless, personalized experiences. Whether your agency is just starting with text messaging or looking to refine your approach, secure your spot today to learn more about the Granicus texting solution and gain strategies and insights to drive digital service adoption. Key...

Is your clerk’s office bogged down with time-intensive processes for managing agendas or boards and commissions? With new focuses like promoting civic participation being added to the clerk role, communities across North America are embracing technology built by clerks, for clerks to save staff time and enable them to get back to those top priorities. Join Granicus for a complimentary webinar to learn more about time saving strategies fo...

Join Granicus for a special webinar during Disability Awareness Month, where we will explore how to make digital services more accessible to people with disabilities. Learn about the business, social, and legal benefits of prioritizing accessibility in your digital transformation. Specifically, attendees will learn about:Understanding the importance of digital accessibility for diverse usersImplementing accessibility practices and the WCAG gui...

Join your peers for a morning of learning and knowledge sharing. You'll hear from health and human services enrollment experience experts provide tactical strategies for overcoming enrollment barriers. Gain insights from industry experts on the importance of empathetic personalization in enrollment processes. Learn from real world use cases that demonstrate successful strategies in HHS enrollment. Participate in an interactive workshop to mast...

Ensuring your residents have access to public meetings is critical for sustained resident engagement. How can you keep your entire community engaged with streamed meetings and other video content? Join Granicus for a complimentary webinar to find out how some communities have saved time and effort on streaming while broadcasting in multiple languages, captioning for accessibility, and enabling sound search to improve the resident experience. S...

After a devastating emergency or disaster, communities must come together to rebuild and recover. Join Granicus for an informative webinar on the Disaster Recovery Reform Act (DRRA) and how it is designed to improve disaster preparedness, response, and long-term resilience. We’ll also go over the types of activities covered by the act, like building code administration, code enforcement, damage operations, and more, and how you can lever...

Navigating government programs can be a complex process for people. Discover how to provide the information they need to effectively serve themselves. Our discussion will focus on an engagement approach designed to reduce barriers before, during, and after program adoption. Key takeaways:Utilize budget more effectively by informing people with the information they need to reduce call volume.Reduce barriers and decrease frustration by answering...