Many agencies are looking for ways to advance their modernization efforts while reducing risk, maximizing cost efficiency, and increasing speed to deployment. With modernization at the forefront of improving customer experience, it’s paramount to understand how to accelerate digital transformation through actionable strategies. On June 11, join GovExec TV and Maximus for a deep dive into digital modernization. Explore the “digital-...

Data is an invaluable resource in developing strategies and enabling ongoing innovation to achieve mission success more efficiently – across all aspects of an agency including operations and customer experience. But to maximize the impact of data, leaders must balance the need for strong cybersecurity with the demands of seamless data flow. How can data governance be effectively created to secure data and allow for its sharing? What tech...

How do the efforts of the last several years translate into a multi-channel, data-driven and successful customer experience? During this exclusive webinar, moderator Jason Miller will discuss the digital front door and customer experience strategy and initiatives with agency and industry leaders. Learning objectives: Current state of CX in government Creation of the digital front door Data-driven decision making