With so many ticketing systems available today, they can start to feel redundant. SolarWinds® Service Desk has unique capabilities you can utilize to help provide a higher return on investment by minimizing the iterations between customers and the company's support staff. By implementing some simple processes and Service Desk configurations, you can reduce mean time to resolution (MTTR) and ultimately increase ROI. Join Scott Pross, vice p...

Please join SolarWinds CISO and VP of Security Tim Brown for a live briefing as we walk through the timeline of the recent cyberattack, the lessons learned, and the go-forward Secure by Design plan. During this briefing, we’ll cover: What happened and the timeline of events The actions SolarWinds has taken in response Recommendations for moving forward Key resources Q&A

In an increasingly digital world, delivering consistent service uptime has become a priority for many government customers. When issues or outages occur in an agency’s enterprise infrastructure, IT operations management teams need the correct context to prevent, manage, and resolve problems quickly so users can complete their duties and support their missions. A key ingredient in resolving issues with enterprise infrastructure is funnel...

Join SolarWinds leadership, Federal Systems Engineers, and other U.S. Federal Government users of SolarWinds software (Military, Civilian, and Contractors) at an in-person Federal User Group. Date: March 14, 2013 Time: 8:00 – 8:30 AM EDT Registration and Continental Breakfast 8:30 – 11:30 AM EDT Presentations and Networking Break Location: Hemisphere A Ronald Regan Building and International Trade Center 1300 Pennsylvania Avenue,...