The US government has initiated various AI/ML programs, emphasizing the strategic importance of customer experience (CX), including AI Legislation and Executive Orders (EO) like EO 14058. The impact of AI resonates across multiple crucial government sectors, from National Security and Health & Human Services to Commerce, Energy, Law Enforcement, Public Authority/Utility and Transportation. The adoption of AI doesn't come without challenges...

Now in its 27th year, Black Hat USA returns to the Mandalay Bay Convention Center in Las Vegas with a 6-day program. The event will open with four days of specialized cybersecurity Trainings (August 3-8), with courses for all skill levels. The two-day main conference (August 7-8) will feature more than 100 selected Briefings, dozens of open-source tool demos in Arsenal, a robust Business Hall, networking and social events, and much more. TRAIN...