Innovative Infrastructure

The Bipartisan Infrastructure Deal (also known by the formal title, Infrastructure Investment and Jobs Act), kick-started activity to modernize our nation's critical physical assets and reimagine how we use transportation, utilities, and more with $1.2 trillion in funding. In just the last year, $200 billion has been distributed over 20,000 projects in all 50 states and U.S. territories. That includes starting repairs to more than 69,000 miles of roadway, 500,000 electric vehicle charging stations, 3,700 bridge repair and replacement projects, and fielding of 5,000 clean transit school buses. Money continues to be made available through grants to improve legacy infrastructure and introduce new technologies to improve how the nation uses infrastructure.

Everything Old is New Again

Rail travel is receiving heavy investment due to increased usage and demand. Virginia and North Carolina have seen record-high ridership in the last year and those states are now looking for ways to increase the number and frequency of passenger travel. Virginia is looking to purchase right of way from freight railroads, so it can install passenger-only tracks at key chokepoints. Tennessee is also looking to increase rail options in the state pulling together potential ridership numbers to advocate for federal investment in new rail lines to serve the state and surrounding metropolitan areas. Continue reading

Surveying the Government Event Landscape

GovEvents recently surveyed its members to get a pulse on how the government community is utilizing events for career growth and networking. The survey looked at how attendees and organizers were mixing in-person and virtual events and what drove decisions to attend.

In this survey, 69% of respondents reported attending one or more in-person events (with 1-2 events being the most common) while 93% said they attended one or more online events (29% reported 10 or more). Respondents also said they would likely maintain these levels in 2023.

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Meeting the Information Needs of Climate Change Weather Events

Climate change is having an impact on the number of flooding events across the world. From stronger hurricanes to rising ocean levels to more intense rain and snow events, flooding is growing in its impact on public safety. This winter's "atmospheric rivers" dumped unprecedented snow and rain on the west coast. As we move into spring and summer, those record-breaking snowpacks will melt causing huge amounts of water to run into already full lakes and rivers. Agencies at the local, state, and federal level are working to adapt decades old processes to meet the modern flood threat.

Forecasting without data

Forecasting models depend on historical data, but when you have unprecedented precipitation levels, historical data has limited impact on preparation and response plans. This lack of data is a problem even in routine weather events. There is more data for urban than rural areas thanks to the placement of radar towers, other sensors and IoT technology. This leaves blank spots in forecasting incoming weather and storm impacts for rural communities. Continue reading

Improving Service. Improving Trust.

Improving customer service (or in the case of the government, citizen service) has been a focus of the Federal government for the past several administrations, most recently being named a key goal of the Biden-Harris President's Management Agenda (PMA). Despite this focus, citizen satisfaction with government service has remained low, but a 2022 report shows that the tide may be turning.

The American Customer Satisfaction Index's (ACSI) Federal Government Report 2022 showed that citizen satisfaction with Federal government services increased by 4.6 percent in 2022. Report authors attribute the increase to improved availability of digital services (spurred by the PMA and the Customer Service Executive Order) and major government initiatives including the distribution of free COVID-19 tests. Continue reading

National Cybersecurity Strategy: Building a More Secure Future

In March, the Biden Administration released the latest guidance aimed at improving the cybersecurity practices of Federal agencies. The National Cybersecurity Strategy builds on the Executive Order for Improving the Nation's Cybersecurity that makes cybersecurity a strategic focus of every agency. This latest guidance drills further into the actions needed to ensure that government systems and citizen data are protected against the ever-evolving threat landscape.

The goal of the strategy is to "rebalance the responsibility to defend cyberspace" and "realign incentives to favor long-term investments." To do this, the responsibility for cybersecurity must be shifted to the organizations that are most capable and best-positioned to reduce risks. It points out that, "a single person's momentary lapse in judgment, use of an outdated password, or errant click on a suspicious link should not have national security consequences." While security is the responsibility of everyone, small businesses, small localities, and individuals simply do not have the resources to support the security needed to protect systems and data. Instead, the guidance proposes new incentives to favor long-term investments in security, resilience, and new technologies. Continue reading