Fall visits to the farmers market take us back to simpler times when people lived off the land. Today's farmers may provide the same "output" of food, but how they manage the growth and distribution of it has changed dramatically.
The U.S. Department of Agriculture (USDA) was established in 1862 and was nicknamed "The People's Department" by President Lincoln because of its mission to support the farmers that feed the nation. Today, the USDA is focused on providing "leadership on food, agriculture, natural resources, rural development, nutrition, and related issues based on public policy, the best available science, and effective management."
In achieving this mission, the USDA has become a hub for innovation. It was chosen as the first host agency for a modernization Center of Excellence (CoE). Spearheaded by the General Services Administration (GSA), the CoE at USDA was established to accelerate IT modernization across government to improve the public experience and increase operational efficiency. The CoE centralizes top government tech talent and combines it with private sector experts and expertise to implement best practices to move processes and technologies ahead. The CoE is focused on five functional areas: Cloud Adoption, Contact Center, Customer Experience, Data Analytics, and Infrastructure Optimization.
