Tag Archives: artificial intelligence

Building the Case for Software Factories

Posted on by

The term "software factories" conjures up images of pristinely clean technology assembly lines with super-efficient singularly focused line workers. In reality, a software factory is not a place, but rather a process for improving the speed of software development and release. A software factory provides a repeatable, well-defined path to create and update software. As the name implies, a software factory applies manufacturing techniques and principles to software development. This means software factories provide templates, playbooks, and reusable code that people across the organization can use to quickly create new applications.

With DevOps and agile software development methods as a basis, a software factory combines tools, teams, and practices to standardize and reuse code, building upon accumulated knowledge. Organizations using software factories not only speed up software delivery but find that software is of higher quality being built on proven code. Continue reading →

Bridging Low Tech and High Tech for Improved Disaster Preparedness

Posted on by

September is National Preparedness Month. This public service campaign is run out of the Department of Homeland Security and is focused on educating citizens about the importance of preparing for disasters and emergencies that could happen at any time. The 2022 campaign has a theme of "A Lasting Legacy," urging people to "Prepare for disasters to create a lasting legacy for you and your family."

This theme of legacy also applies to how the government responds to disasters to aid communities in prevention and recovery. Increasingly, emergency managers are relying on Artificial Intelligence, Virtual Reality, and more to model and plan for disaster response. However, when disaster hits and electricity is unavailable, high tech solutions no longer function and first responders must rely on analog methods to communicate and execute response plans. Incorporating legacy low tech solutions into a high tech world is a critical challenge for emergency preparedness organizations. Continue reading →

Facing the Future of Biometrics

Posted on by

With many of us using our faces to "open" our phones, biometric technology has become an everyday consumer technology. Capitalizing on the comfort and ease of use of facial recognition, government agencies are looking to incorporate it (and other biometric methods) into their modern cybersecurity plans and approaches but are realizing implementation in a government setting raises a host of complications.

Interest in facial recognition is strong

The U.S. Government Accountability Office (GAO) released a report in August of 2021 that detailed current and planned use of facial recognition technology by federal agencies. In a survey of 24 departments and agencies it found that 18 reported using the technology and 10 reported plans to expand their use of it. Continue reading →

3 Ways Public Safety is Utilizing Cutting Edge Technology

Posted on by

In an effort to continue to keep us safe, law enforcement and other first responders are embracing and responding to the implementation of new technologies. In this post we'll take a look at three technology areas impacting how law enforcement carries out their mission - video, autonomous vehicles, and Internet of Things.

Video Improves Transparency and Public Collaboration

Body and dash cameras were originally introduced in the United Kingdom in 2005, followed by large-scale implementation in the United States in 2014. Their wide application was designed to "make police services more transparent and officers more accountable." The technology has proven its worth. For example, only 2.1% of citizen complaints filed in Chicago between 2010 and 2016 resulted in a disciplinary action against police officers, according to the Invisible Institute. Part of this was due to the fact that investigations were carried out internally by police departments with little outside input. A recent study found that today, with the use of video evidence, police officers are 64% more likely to be subject to disciplinary action after a complaint investigation.

Recording the footage is only part of the solution to best using video. That footage must also be widely distributed to help in identifying suspects. In doing so, departments have to be mindful of privacy issues of others who may have been recorded. Video redaction can be a time consuming process that wastes valuable hours. Today, departments are utilizing AI-enabled redaction cutting the process down to minutes.

Continue reading →

Delivering on the Promise of Government for the People

Posted on by

Each administration issues a President's Management Agenda (PMA) that lays out several key goals around transforming the way government does "business." In his PMA, President Biden challenges agencies to "prove that government can deliver results." The guidance goes further to define success as results that are equitable, effective, and accountable. The PMA has three key areas of focus that aim to advance efforts currently in place with additional counsel and resources.

Priority 1: Strengthening and Empowering the Federal Workforce

The once feared "retirement tsunami" in reality has been a slow, steady wave, but incredibly impactful, nonetheless. As long-tenured federal employees retire, they take with them a valuable trove of knowledge - of what has worked and not worked overtime as well as how to navigate the bureaucracy of government. It is important to take that information out of employees' heads and document it in systems so that future teams have access to the experience.

Beyond retaining their knowledge, the role these employees play also needs replacing. Recruiting, training, and retaining are key focus areas of the PMA. To fill senior roles, existing employees need training to advance into these more strategic positions. For more tactical work, agencies are challenged to find ways to automate some manual efforts.

Continue reading →