Digital-first is a common mantra among government agencies today. While it's been getting more press as agencies move to improve their citizen interactions, this shift to online is nothing new.
In 2003, the Government Paper Elimination Act went into effect. In 2013, the Obama administration set out the ambitious goal of a completely paperless government by 2019. Whether or not that goal is reached, by 2019 we will be living in a society much less reliant on paper. The benefits of a paperless society are numerous and include:
- Environmental - Less paper equals less deforestation and pollution related to the manufacture of paper.[Tweet "The benefits of a paperless society are numerous. #GovEventsBlog"]
- Economic - According to the EPA, a paperless office saves roughly $80 per employee annually in paper-related costs, which includes not only the paper itself, but also ink, toner, storage space, postage and more. Individual employee savings are even bigger when you consider the efficiencies gained. "The ROI for Government of Going Digital Made Simple" report from IDC Government Insights found that employee salaries are the "key component for savings." Reducing the amount of time workers spend processing, storing and maintaining paper forms will have the most impact on costs. Efficiency is gained not only for those employees in charge of documents, but also for people across the organization that benefit from having simplified access to data.
- Data Value - Going paperless also increases the security and value of the data once stashed away in dusty file cabinets. With data stored digitally, organizations can better access it to analyze trends and comply with requests for information and transparency.
