Tag Archives: DATA

AI 2020 – Artificial Intelligence Making an Impact in Government

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Artificial Intelligence (AI) continues to dominate tech headlines. Now, rather than learning what the technology could mean for government, we're reading about where it's being implemented, and the results being achieved. A recent report found that AI is no longer considered optional, but rather a critical component to managing and using large amounts of data. IT leaders in government are looking to AI to automate routine, data-oriented tasks, ease access to diverse sets of data, prioritize tasks based on the benefit to the organization, and generally keep track of ever-growing streams of data.

The Intelligence Community (IC) has long been a top consumer and analyzer of data in government. Not surprisingly, they have embraced AI technology to supplement the work of analysts by reducing the amount of manual data sorting with machine-assisted, high-level cognitive analysis. AI is being used to help triage so the highly-trained analysts can spend their time making sense of the data collected by looking at the most valuable and seemingly connected pieces.

Health and Human Services (HHS) implemented an AI solution when they needed to quickly procure Hazmat suits to meet the response to an Ebola outbreak. Procurement officials were able to use AI to make like-to-like comparisons among products. After the initial tactical analysis, the acquisition teams were able to use the data gathered on department wide pricing and the terms and conditions to better define parameters for ten categories of purchases.

Despite the successful implementations in many agencies, AI is still in the pilot and introductory phase. The Air Force is making it easier to begin experimenting with AI. Because the DoD has strict rules about what can be put on their networks, it is difficult to introduce new technologies into the production environment. The Air Force has created a workaround with the Air Force Cognitive Engine (ACE) software platform, a software ecosystem that can connect core infrastructures that are required for successful AI development (people, algorithms, data, and computational resources).

HHS is looking to use AI to analyze dated regulations as part of their AI for deregulation project. The pilot has found that 85 percent of HHS regulations from before 1990 have not been edited and are most likely obsolete. Using AI to flag regulations with the term "telegram," for example, will begin the prioritization of data that needs to be looked at by humans.

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CDM – Concentrating on the How of Cybersecurity

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The Department of Homeland Security's Continuous Diagnostic Mitigation Program (CDM) was developed as a guideline process for agencies to fortify their ongoing cybersecurity plans and tactics. Agencies have worked through the stages of the program, first identifying what and who is on their network and then looking at what is happening on the network - really identifying the who, what, when, and where. Today, the focus is to put all that information to work in developing plans that address the "how" of secure networks including:

  • Reduce agency threat surface
  • Increase visibility into the federal cybersecurity posture
  • Improve federal cybersecurity response capabilities
  • Streamline Federal Information Security Modernization Act (FISMA) reporting

According to a recent survey, in the seven years since its inception, the CDM program has met its mission of making government IT systems more secure. But this success does not mean the work is done. Legislation has been introduced that will make CDM permanent and expand its reach to meet the ongoing cyber threats that face government agencies. Moving forward, the CDM will help agencies focus on taking what has traditionally been a piecemeal approach to cybersecurity and creating a more integrated approach that ties to the an overall cyber strategy.

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In the Event of an Emergency: Ensuring Government is Disaster-Ready

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With a rash of recent natural disasters, weird weather patterns, and a few months of Hurricane season to go, we wanted to look at disaster recovery practices - beyond the basics. We all know it is critical to have backups for your backups, but sometimes that's not even enough.

Last year, when the U.S. Virgin Islands and Puerto Rico were impacted by Hurricanes Irma and Maria, they lost a lot of government data. Although they had backups of their data stored in different locations, all of these locations were on the island. In Puerto Rico, first responders were trying to make a map of shelter locations, hospitals and flood zones. They started with a spreadsheet containing information on 450 shelters and had to correlate that information with other datasets. Once the data was merged, they found they only had complete data for 88 of the 450 shelters. Only half of those 88 shelters could be mapped using Google, leaving the team with an incomplete picture and a lot of manual work to identify and publicize shelter locations. Continue reading →

Hybrid Technology: It’s Not Just for Cars, It’s in the Cloud

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As cloud gains momentum as a platform for government IT, the one-size-fits-all solution is becoming obsolete. Government organizations require unique solutions to suit their specific needs, which is why understanding the cloud platform options is the first step to making the change to the cloud. Initially, there were public clouds hosted completely off government sites by a third party (like Google or Amazon Web Services). Then came private clouds, infrastructure and networks designed as a cloud but only available to a closed loop of individuals. Private clouds are hosted on-premise by the government entity they were built for. Now, there is a third type of cloud implementation that is proving to be the most popular and most attractive to government agencies - the hybrid cloud.

Hybrid infrastructures mean that some elements are hosted in a cloud (either public or private) while others are managed on-premise. There is a connection that allows all systems to work seamlessly. This set-up alleviates security concerns and helps organizations maintain tight control over critical applications.

Additionally, a hybrid environment helps avoid vendor lock-in. As agencies found with hardware, becoming an all "one vendor" shop has drawbacks. While going with a single IT vendor can have initial cost savings and economies of scale, in the long run, agencies grew frustrated when that one vendor could not innovate quick enough or provide the support they needed. Agencies are wary of falling into the same trap with cloud providers and look to spread out their applications across several platforms. This allows them to pick the cloud infrastructure that works best for that particular IT solution. There are hybrid cloud management tools that "abstract away many of the common features offered by different cloud providers" making it easier to manage multiple clouds. Continue reading →

Did We Get it Right? 2017 Government Events Year in Review

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It's the beginning of 2018, and with it brings reflection on goals and actions of the past year. Today we take a look back at our predictions for government events in 2017 to see how we did.[Tweet "Did We Get it Right? 2017 Government Events Year in Review. #GovEventsBlog"]

  • Focus on Change - Going into 2017, we knew that we were no longer looking at business as usual with the new administration coming in. While we could not have predicted the numerous changes and events of the past year, we did know that everyone involved in government was going to need a refresher in change management. We predicted a larger number of events focused on the formal practice of change management as well as change being a theme in a number of events. This year we had 22 events specifically focused on change management versus 14 in 2016, so there was a slight uptick.
  • Changes in Speaker Line-Ups - In anticipation of agency directors being replaced, we expected to see some new faces in the speaking line-ups for government events. We also thought some of the newly appointed agency heads would be speaking, leading to a fresh crop of speakers across the government event landscape. While this prediction did not necessarily come to pass, we did notice that more events were using big name speakers to draw attendees and to differentiate their shows. We saw speakers associated with interesting, high profile cases and news events. We also saw more government events using leaders from the commercial side of business to share the latest details on technologies and best practices that can be applied in government.[Tweet "GovEvents takes a look back at our predictions for government events in 2017. #GovEventsBlog"]
  • Increased Use of Data - Working with our event partners, we are seeing this trend come to fruition. Organizations are interested in feedback from us on their GovEvents' campaigns. Specifically, they want to know where leads are coming from (email vs. ads), and want to track those leads once they get to their site. They are using this information to better tailor their marketing and outreach to grow their audience.
  • More Video - The ubiquity of video on social media is making video a must-have as part of event promotion and marketing. In our recent survey we found that 31% of respondents have added streaming video to their events in the last two years. It's a trend that we're excited to see continue and evolve, as it livens up the content presented at events.

[Tweet "In a year of change, the event market for government has been a steadying force. #GovEventsBlog"]In a year of so much change and uncertainty, the event market for government has been a steadying force. Attendance at and availability of events has remained stable, proving that events provide a place for colleagues to come together and have meaningful discussions about challenges, successes, and concerns. Now more than ever, these venues are proving their worth in bringing the government community together to discuss the issues that impact their mission.