Each administration issues a President's Management Agenda (PMA) that lays out several key goals around transforming the way government does "business." In his PMA, President Biden challenges agencies to "prove that government can deliver results." The guidance goes further to define success as results that are equitable, effective, and accountable. The PMA has three key areas of focus that aim to advance efforts currently in place with additional counsel and resources.
Priority 1: Strengthening and Empowering the Federal Workforce
The once feared "retirement tsunami" in reality has been a slow, steady wave, but incredibly impactful, nonetheless. As long-tenured federal employees retire, they take with them a valuable trove of knowledge - of what has worked and not worked overtime as well as how to navigate the bureaucracy of government. It is important to take that information out of employees' heads and document it in systems so that future teams have access to the experience.
Beyond retaining their knowledge, the role these employees play also needs replacing. Recruiting, training, and retaining are key focus areas of the PMA. To fill senior roles, existing employees need training to advance into these more strategic positions. For more tactical work, agencies are challenged to find ways to automate some manual efforts.
While the focus of government modernization has been transitioning government into the Cloud, 
The government is at no loss for data. And, over the last decade, there has been a concerted effort to use that data more efficiently to improve decision making and service to the citizen. 
Pandemic-necessitated remote work and increased reliance on online apps and sites for routine everyday tasks like shopping and transportation showed us that Internet connection is a critical utility. It also proved that getting connected is not enough -- the speed and quality of that connection have a huge impact on how we carry out day-to-day activities. In a timely coincidence, this reliance on connectivity comes at a time when networks are improving their service to supply that exact speed and reliability.
Artificial Intelligence (AI) allows tasks that typically require human intelligence to be completed at machine speed. For government agencies, this means that they can make better use of the troves of data they hold for daily decision making, strategic planning, and citizen service.
