Learning to Love Machine Learning in Government

Machine Learning (ML) and other aspects of Artificial Intelligence (AI) are becoming a critical part of government modernization plans. The fear that "machines will replace people" has largely disappeared. In fact, people see the benefit that ML provides for human workers. ML technology allows machines to do what they are best at - fast computation of large data sets - freeing up humans to do what they do best - analyzing and making sense of the data produced.

The new reality is that while machines will not replace people, those that refuse to adopt and adapt to AI-enabled tools may in fact find themselves replaced by other people that do. The proof is in the pudding. ML tools are helping government teams meet critical challenges of unemployment fraud, natural disasters, racial equity, and healthcare. Continue reading

Big Data in Government: Doing More With More

In an era where we're often asked to "do more with less," government is finding the need to do more with more when it comes to data. There is no lack of data within government systems. The challenge has always been getting the right access to it and then making it usable. Data can go a long way in helping meet key government-wide goals of better customer experience and increased equity in government service. There are a number of interesting applications of Big Data solutions across government to illustrate the power of data to make a difference.

Mapping Climate Impact

The Climate Mapping for Resilience and Adaptation portal provides real-time information about extreme weather threats. It integrates data from across the Federal government to show viewers their current exposure to climate-related hazards such as flooding, wildfires, and extreme heat. It also shares projections for future weather threats, allowing users to zoom into specific counties, towns, or census tracts to see what hazards may impact life there in the coming years.

This information not only informs the public, but allows local governments and community organizations to plan response, mitigation, and resiliency programs. It also includes information on Federal grant funds available for financing programs so that those organizations can more efficiently begin their planning. Continue reading

Cloud and Government: Have We Finally Made a Love Connection?

The government's relationship with cloud computing has been an evolving affair. Initially, there was skepticism that cloud solutions could not provide the needed security that on-premise systems had been providing. With checks and balances provided by FedRAMP, security concerns were slowly but surely overcome. With the move to more remote work and the demand for digital interaction with citizens, cloud has moved from a novel approach to a necessary part of the Federal IT infrastructure.

Cloud and Security

Initial concerns about the levels of security maintained by cloud providers have proven to be unfounded. Cloud systems are built with security as a top of mind concern by some of the brightest, most experienced cyber experts in the world. No matter how skilled Federal IT teams are, they just cannot build an on-premises system that meets the same rigors. In fact, today cloud security concerns lie with the users of cloud rather than the providers. Continue reading

Agency Spotlight: Health and Human Services

The Department of Health and Human Services (HHS) has been in the spotlight like never before with their critical role in managing the pandemic. While there is a lot of work still to be done on that front, other critical efforts are taking place across HHS agencies that will have an incredible impact on the health and well-being of citizens.

Data Sharing

The necessity of sharing data to understand and respond to the pandemic spawned a host of new applications and a new openness to data sharing across HHS as well as governmentwide. The first major HHS data sharing platform was launched in April 2020. Named HHS Protect, this platform provided visibility into more than four billion data elements from 225 sources providing intelligence on rates of infection and hospitalizations. HHS is committed to expanding its use and sharing of data in all areas of its mission with programs including the Data Optimization Initiative, Administration for Children and Families Data Sharing Solutions, and the Trusted Exchange Framework and Common Agreement (TEFCA). Continue reading

Coordination is Key to CDO Success

Chief Data Officers (CDOs) are one of the newer positions in government, but their role is quickly becoming one of the most critical. A CDO is charged with overseeing data-related functions, including data management, ensuring data quality, and creating data strategy. For government agencies, this requires close coordination with the Federal Data Strategy and the DoD Data Strategy.

Both of these documents define the specific roles and responsibilities of data officers and provide a framework for working with and securing data. Of course, each agency has unique requirements and missions, leaving the CDO to work out how to apply this guidance and standards to their organization.

Agencies are meeting these guidelines and integrating CDOs in different ways. The Department of Homeland Security (DHS) recently announced a department-level CDO office to better integrate data into its operations and those of other agencies. The need for this level of coordination was underscored as DHS launched a department-wide COVID-19 vaccination campaign in partnership with the Department of Veterans Affairs health centers. DHS needed to identify, contact and manage responses from workers, which meant collecting and reconciling many different datasets from across the department.

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