Building AI Knowledge = Building Your Career

Artificial intelligence (AI) is becoming a key element in every workplace. More than a tool, AI is a colleague, helping us work more efficiently and providing better access to data. While AI is not being built and implemented to replace humans, some people may find their roles greatly altered by its use. While AI itself will not replace an employee, a person who cannot work with AI may find themselves replaced by a person who can. Ensuring you understand how to use AI in your daily work is critical to ongoing career growth.

Understanding AI does not mean having to become a programmer, a software engineer, or a data scientist, and a deep dive into its technical workings is not necessary. What will help is a hands-on understanding of how to utilize AI for tasks, as well as how to interpret and use the data AI generates. Continue reading

Putting Work into Defining the Government Workforce

The last year has brought about incredible change in the federal workforce, and it shows no sign of stopping. With a new Director for the Office of Personnel and Management (OPM) confirmed, the next several months will bring new energy and activity to formalizing and standardizing workplace policies, processes, and approaches for the "new normal" of a digital-first government.

The move to telework changed how many people view and even perform their jobs. Before the pandemic, telework was sporadically used throughout government and viewed pretty skeptically. Now that the genie is out of the bottle, it's clear that government can continue to function without people in office buildings from 9am-5pm. As in-person work starts to come back around, the new shift will be in defining and managing a hybrid workforce.

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The Telework Genie is Free. Now What?

In regards to remote working, the general consensus seems to be, "you can't put the genie back in the bottle."

A good portion of the government workforce has been working from home for the past year, and the world has continued turning. In fact, some agencies report productivity is up since teleworking became the norm. While people will return to the office, it will look different with many alternating office days with days they work from home. The past year has shown us that working arrangements do not necessarily need to be confined to an office. And, when we also remove the stress of students learning from home, caring for homebound elderly parents, and a pandemic in general, employees may realize a new level of balance and job satisfaction.

To support the continued success of remote work, agencies need to shore up the IT that was put in place to simply keep the trains running on time. Some technology was implemented quickly to meet the immediate need, and now is the time to take a hard look at all of those solutions to see if they will scale to meet the long-term reality of a dispersed workforce.

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