Tag Archives: PUBLIC SECTOR

3 Ways Public Safety is Utilizing Cutting Edge Technology

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In an effort to continue to keep us safe, law enforcement and other first responders are embracing and responding to the implementation of new technologies. In this post we'll take a look at three technology areas impacting how law enforcement carries out their mission - video, autonomous vehicles, and Internet of Things.

Video Improves Transparency and Public Collaboration

Body and dash cameras were originally introduced in the United Kingdom in 2005, followed by large-scale implementation in the United States in 2014. Their wide application was designed to "make police services more transparent and officers more accountable." The technology has proven its worth. For example, only 2.1% of citizen complaints filed in Chicago between 2010 and 2016 resulted in a disciplinary action against police officers, according to the Invisible Institute. Part of this was due to the fact that investigations were carried out internally by police departments with little outside input. A recent study found that today, with the use of video evidence, police officers are 64% more likely to be subject to disciplinary action after a complaint investigation.

Recording the footage is only part of the solution to best using video. That footage must also be widely distributed to help in identifying suspects. In doing so, departments have to be mindful of privacy issues of others who may have been recorded. Video redaction can be a time consuming process that wastes valuable hours. Today, departments are utilizing AI-enabled redaction cutting the process down to minutes.

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Delivering on the Promise of Government for the People

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Each administration issues a President's Management Agenda (PMA) that lays out several key goals around transforming the way government does "business." In his PMA, President Biden challenges agencies to "prove that government can deliver results." The guidance goes further to define success as results that are equitable, effective, and accountable. The PMA has three key areas of focus that aim to advance efforts currently in place with additional counsel and resources.

Priority 1: Strengthening and Empowering the Federal Workforce

The once feared "retirement tsunami" in reality has been a slow, steady wave, but incredibly impactful, nonetheless. As long-tenured federal employees retire, they take with them a valuable trove of knowledge - of what has worked and not worked overtime as well as how to navigate the bureaucracy of government. It is important to take that information out of employees' heads and document it in systems so that future teams have access to the experience.

Beyond retaining their knowledge, the role these employees play also needs replacing. Recruiting, training, and retaining are key focus areas of the PMA. To fill senior roles, existing employees need training to advance into these more strategic positions. For more tactical work, agencies are challenged to find ways to automate some manual efforts.

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Looking Past the Cloud and Into Space

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While the focus of government modernization has been transitioning government into the Cloud, NASA and Space Force have their sights set even further. Both organizations are focused on bringing "new knowledge and opportunities back to Earth."

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Show Me the Data!

Data is critical to that mission. Using data, NASA leaders have set a goal to accelerate the time it takes to release innovations to the market by 25%. This data use challenge is common across government, and becomes even more complex when you have to get data from where it is to where it's needed and that movement involves data coming from space.

Being a new agency, Space Force is able to implement many digital born systems, but working with legacy data and systems is a constant challenge that requires innovative thinking. Critical to this is understanding a technology's application to a specific mission and effectively communicating its impact to leaders to help reduce barriers to changing "how it's always been done."

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If Data is the New Currency, How Are We “Spending” It?

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The government is at no loss for data. And, over the last decade, there has been a concerted effort to use that data more efficiently to improve decision making and service to the citizen. Chief Data Officers are in place across government to shepherd the changes in process and technology needed to achieve the goals set forth in the Federal Data Strategy.

Meeting the Plan to Plan

Department-level data strategies have been borne out of the federal guidance to mature data governance and infrastructure and publish those plans. In fact, the report "CDO Insights: 2021 Survey Results On the Maturation of Data Governance in U.S. Federal Agencies," found that 75 percent of respondents said they had started or completed five of the six action items named in the Federal Data Strategy 2020 Action Plan. The report found that constituting a data governance body (completed by 75%) was the least challenging action. Getting these bodies in place means that beyond department-level plans, some agencies are moving to making plans for critical subsets of data much like the State Department did for geospatial data.

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Cloud Is No Longer the Exception, but the Rule

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Remote work, necessitated by the pandemic, accelerated many agencies' move to cloud computing. With remote and dispersed teams here to stay, cloud is a critical, if not primary, infrastructure for a number of organizations. With this wide reliance on cloud, the Cybersecurity and Infrastructure Security Agency (CISA) has been releasing Trusted Internet Connections 3.0 Use Cases, which give federal agencies guidance on applying network and multi-boundary security for remote users.

Similarly, the Defense Information Systems Agency (DISA) recently combined its Cloud Computing Program Office (CCPO) with its services directorate and ecosystem. This move, creating the Hosting and Compute Center (HaCC), recognizes the long-term reality of cloud and the role it plays in delivering services and powering everyday work for the agency. The HaCC will be "responsible for providing the warfighter with critical hosting and compute functions using modern data center and cloud capabilities." This functionality supports a number of Defense Department initiatives including Joint All Domain Command and Control. Continue reading →