Department Spotlight: Veterans Affairs

Beyond its important mission of "caring for those who have served in our nation's military and for their families, caregivers, and survivors," the work of today's U.S. Department of Veterans Affairs (VA) is guided by a strategic plan that lays out agency goals to be achieved through 2028. The projects the VA initiates over the coming years will support the following goals:

  1. Consistently communicate with customers and partners to assess and maximize performance, evaluate needs, and build long-term relationships and trust
  2. Deliver timely, accessible, and high-quality benefits, care, and services
  3. Build and maintain trust through proven stewardship, transparency, and accountability
  4. Strive toward excellence in all business operations--including governance, systems, data, and management

Several recent programs illustrate the commitment that the VA has to meeting and exceeding these goals by 2028 and beyond. Continue reading

The Government Case for Generative AI

Generative AI is a type of Artificial Intelligence (AI) that produces content. That could be a story, an image, or an audio file, and is a shift from traditional AI usage, which is focused on completing a task based on predefined rules. Generative AI utilizes existing data to produce this new content based on a prompt such as "write a blog post on government use of generative AI." Disclaimer: generative AI was not used in the creation of this blog post.

Balancing Act of Generative AI

Like traditional AI, generative AI holds great promise for automating highly manual tasks in many areas of government. A recent report found that three-fourths of agency leaders said their agencies have already begun establishing teams to assess the impact of generative AI and are planning to implement initial applications in the coming months. Continue reading

Celebrating 20 Years of Cybersecurity and Preparing for 20 More

For the past 20 years, October has come to signify more than pumpkins, ghosts, and candy. The Cybersecurity and Infrastructure Agency (CISA) and the National Cybersecurity Alliance have led the annual effort to raise awareness among the general public about everyone's role in keeping our increasingly digital world more secure.

Cybersecurity Awareness Month provides a platform for a wide variety of government and private organizations to deliver education about good cyber hygiene and highlight the role everyday actions have on the security of the systems we depend on. Continue reading

How Blockchain Unlocks Government Challenges

Blockchain is best known as the power behind digital currency, but the base technology has so many more applications. At the root of blockchain is its ability to record the transactions of assets. This visibility is key to the digital transformation of government services and operations.

Supply Chain

The most obvious use of blockchain may be in the movement of goods, providing a record of "ownership" of a specific asset and the path it has taken to get to its present location. The digital tracking removes the challenges of moving paperwork (either hard copy or electronic) between organizational boundaries, enabling a digital token to serve that same purpose.

Just because the ledger is "public" does not mean it is not secure. The U.S. Department of Defense is using blockchain to provide a single source of truth for tracking materials. It has proven to optimize processes and reduce costs, enhancing government readiness. Continue reading