Using Events to Counter the Challenge of Long Procurement Cycles

Market Connections recently released a study on the marketing practices of Federal Government Contractors. Here at GovEvents we were excited to see some great feedback on the use and effectiveness of events in the marketing mix.

The study took the pulse of the contracting community by surveying 200 government contractors occupying various roles within their respective companies. In terms of marketing, the study found that the long government procurement cycle was the top challenge for marketers and business developers to overcome in reaching government buyers. The study also identified some key marketing tools that have helped contractors use the cycle advantageously.[Tweet "The study identified some key marketing tools that helped #government contractors. #GovEventsBlog"]

The use of thought leadership programs was ranked as the most effective marketing tool by a majority of contractors surveyed (75%), and events are a big part of this mix. The second most effective method cited was specific to event strategy. A large percentage of respondents (71%) reported that speaking at industry-wide tradeshows and conferences was a highly effective strategy for their companies. But it's not just big events that get results. When the data was sliced to look at the responses of executives, "speaking at smaller events" proved to be high ranking in terms of effectiveness.  Hosting events also ranked high with 66% of total respondents saying that vendor-hosted events were an effective marketing strategy.[Tweet "Vendor-hosted events were an effective #govcon marketing strategy. #GovEventsBlog"] Continue reading

2015 Predictions: Reality Check

Last December, we pulled out our crystal ball and called out a couple trends we thought would make a big impact in 2015. Now it's time to take a look back and see how well our predictions fared.[Tweet "A look back at how well our 2015 event predictions fared. #GovEventsBlog"]

  • Virtual events - We predicted that virtual events would grow due to the tight budgets for travel and training. While webinars continued to be popular mediums for delivering training and some events looked into hybrid formats, there was not a huge jump in virtual events, but they held steady. In fact, we saw in-person attendance increase this year. Prediction Grade: C+
  • Smaller Events - This prediction looked at the trend of having more localized/specialized smaller events as opposed to (or in addition to) large conferences. Of all the events posted on our site last year, one quarter would be considered small. While the large, traditional conferences are seeing an uptick in attendance and interest, there is still a huge market for small, targeted events. Grade: B
  • Big Data - We thought 2015 would be the year of Big Data-focused events, but with a number of high profile data breaches in government, cybersecurity remained the top priority.[Tweet "We thought 2015 would be the year of Big Data-focused events. #GovEventsBlog"] However, within those cyber events there was a lot of discussion about how Big Data can be used to prevent and detect breaches. Big Data events were strong in terms of number of events and its #3 rank in top search terms on the GovEvents site behind "cybersecurity" and "job fair". Grade: B
  • Attracting Millennials - We have seen changes in the federal meeting space that are both keeping up with the times and meeting the needs of Millennials. From more active social media presence to photo backdrops to promote event selfie sharing to changing up traditional agendas, we see events looking for ways to differentiate themselves to draw audiences of all ages. Grade: C+

[Tweet "Our 2015 government event predictions faired pretty well. #GovEventsBlog"]Our 2015 government event predictions faired pretty well. In a future post we'll lay out our thoughts for what 2016 may look like for federal events.

Planning the End of Meetings and Events

No, we're not putting ourselves out of business by suggesting we do away with meetings and events. Rather, this post aims to look at how we close out events and how we can keep people engaged to the very end.[Tweet "A look at how to keep people engaged to the very end. #GovEventsBlog"]

We've all seen it and done it - sneaking out toward the end of an event to miss the traffic or get in some email time. Many events have relied on incentivizing attendees by saving their best speaker for the closing keynote or doing prize drawings. While this can work, it can backfire and give a great speaker a less than full room and a less than engaged audience, or it can make prize drawings feel more like roll-call in Ferris Beuller. How can meeting planners avoid short changing end-of-day speakers and ensure attendees want to stay and get the full benefit of the event? Continue reading

Think Big About Smaller Events

From time to time GovEvents will come across information we feel our members and audience would benefit from. Here's something we wanted to share:

think-bigOriginally posted on EventManagerBlog.com

Everyone wants to plan and produce mega-events with thousands of attendees, massive general sessions and hundreds of workshops and seminars. Yet the reality is that the vast majority of events are smaller ones, with an average audience of 100 people or fewer.

That makes generating a high attendance rate even more critical. Whether it's a seminar, a meeting or a business workshop, you want to attract as many people as possible and avoid conspicuously empty seats. But getting people to attend a smaller event can be tough. In my years of experience, I've come to this startling realization:

It's easier to get 3,000 people to register for a conference than 100 people for a seminar.

Smaller events are challenging because you have limited budget, resources and space. On the plus side, smaller events have an air of exclusivity and can be more specialized and results-driven.

So how do you increase attendance at your next event without blowing the budget and going crazy? Here are some smart, new tips and ideas for thinking big about smaller events.

Don't Book a Venue and Set a Date - Yet

I know that most people select the venue and date first. But with smaller events, the big problem is that you immediately paint yourself into a corner. You don't know who will attend, how many will attend or even why they will attend, yet you've made financial commitments and started spending money.

So let's change the way you plan your event. Before you invest your budget, invest some serious time in sharply defining your goals and expectations. These are the questions you should answer BEFORE you book a space, set a date and start marketing.

What is your event about?

What results do you want?

How long is the event?

How much space will you need to deliver the experience, content and value?

What is a realistic audience size?

Now you can rationally decide what people to invite and the type and size of space you need to book. This info is key. Big events can afford to be a little off on their audience expectations. But with smaller events, 10 people can make the difference between breaking even and losing money.

Develop Valuable Topics and Content for the Select Few

Instead of broadening your content to one-size-fits-all you need to laser-focus your content on your smaller audience. All of the marketing in the world won't make a difference if it's apparent that your event is going to plough the same old ground.

You'll also need more than one speaker who can help sell your day. In smaller events, virtually every speaker is a headliner, so look for several people with something new to say. In my experience, your best choices are not speakers who specialize in keynote presentations to large groups. Look for marketable speakers who are creditable, personable and relate well in a more intimate setting.

Fill the Seats With the Right People

Of course, you're looking for more than just a head count - you want the Right People attend. The "Right People" are influential individuals who are actively interested and engaged right now or could become clients or customers in the future.

You can find the Right People by segmenting your potential audience. It's a simple strategy.

A. Define the specific people you want to attend by:

• Job function or responsibility
• Brand or department
• Location
• Needs
• Expectations
• Obstacles
• Experience level
• Skill level

B. Break this audience down into 3-4 groups. Think strategically. Look for the logical divisions - executives, directors, managers, marketing, sales, support, etc.

C. Decide the best ways to contact and market to each group. You'll quickly discover that there are smaller channels that are more focused on specific people. Inside tip: Look for common interests beyond the obvious ones.

Ready, Steady, Market!

I'm sure you understand the basics: Your event materials and website should focus on the value and benefits first and not the location and date. Tie everything to the event "promise" you make to your target audience. Here's one of my favorite approaches for your event promise that you can carry over in your marketing and invitations. I call it "Your World Will Change."

Simply develop and communicate 3-4 strong benefit statements for each of your target audience groups. These statements highlight how your event will change their world.

Meet and discuss your business with top leaders.

Jump-start solutions with people who share similar challenges.

Share your ideas and learn new ones.

Increase your visibility and influence in the business community.

The pay off of "Your World Will Change" is that it's audience-focused. It makes you more than an event host: It makes you partners in their success.

Create an Audience Chain

If you grab only one idea from this article, this is the one. Let's say you have a typical small event with a 100-person audience. Here's a technique for filling every seat with the Right People even if your marketing budget is next to nothing.

Everyone has heard of a chain letter. So let's take the same basic principle and turn it loose on your event. I call it an Attendee Chain. Ready for this? Attendees actually invite each other!

1. Take a look at your contact list. Which 10 people would benefit from your event?

2. Invite those 10 people and ask them to invite 10 people - or to give you the names of 10 people who would benefit from the event.

3. Contact each group of friends and explain that "Victoria VP" (or whoever) gave you their name because this event meets some of their needs. Repeat the process until you have your audience.

It Works - A True Story

Here's a true story about how an Attendee Chain worked for me. The seminar was about growth strategies for marketing managers. The challenge was that we had only three weeks to attract 120 people.

Forget email! I picked up the telephone and called five business friends in office products, fast food, bedding manufacturing, real estate and hospitality. Only one was actually a marketing manager. I invited each one and then asked them to suggest other people I might contact. Each person floundered around for a minute or two and then came up with 4-5 names of other great manager prospects.

I contacted those marketing managers and explained that their friend thought they'd benefit from the event. Then I asked them for more attendee suggestions. I repeated the chain one more time. Result? We filled the audience in less than two weeks.

The power of an Attendee Chain is that it grows exponentially. I actually had to call my business friends back and ask them to stop recommending the event because we ran out of space!

Bottom line - Getting ten people to bring ten friends is much easier than getting one hundred strangers to attend.

In Conclusion

The main reason people don't register for any event is they don't understand why they should attend. The success of smaller events, in particular, depends on your ability to communicate the event's purpose, message and value. The key is to focus on the specific groups who are the most likely to attend. You don't need to shotgun email blasts to everyone - just the Right People.

Help them see you in a different way.
Tell them how their world will change and benefit after attending.
Get the event down to a personal level where attendees actually invite each other.

Use this strategy and watch your registrations soar! That's how you think big about smaller events.

 

Federal Travel Restrictions: Adapting to the New Normal

Three years since the travel restrictions went into effect, federal workers are settling into a new normal around how they meet professional development, training, and networking goals. A recent study by Market Connections looked at the types of content most in demand by government IT buyers and decision makers as well as what is being produced by the vendor community and found some interesting gaps between the two.

What immediately caught our eye was the response to the question, "With the recent budget and travel restrictions in place and the cancelation of events, what are you or others doing to get the information and/or training you previously acquired from events (i.e., trade shows, conferences, seminars)?"  The top two responses from the government officials surveyed were: Continue reading