When Telework Stopped Being a Remote Possibility

Man Working Using Laptop on Coffee TableAt the beginning of 2020, the idea that the vast majority of the federal workforce would be working from home seemed like a remote (pun intended) reality. However, due to shelter-in-place orders across the U.S. this spring, much of the public sector work was being done from kitchen tables, guest bedrooms, and home offices. This fast pivot to remote work left agencies scrambling to get devices to employees now separated from their desks, develop reliable and secure connections to enterprise systems and applications, and re-engineer decades-old processes to accommodate fully virtual teams. Some examples include:

  • The Department of Homeland Security (DHS) created a workaround to give employees access to systems when they could not use their PIV card. An alternative credential process was created in under a month, enabling DHS to issue credentials that included logical access tokens to give employees and contractors access to DHS networks only. Unlike a PIV card, this credentialing system doesn't have the employee or contractor's photo ID or allow physical access to a DHS building.
  • The Office of Personnel Management (OPM) issued Temporary Procedures for Personnel Vetting and Appointment of New Employees During Maximum Telework Period Due to Coronavirus COVID-19. These procedures included deferring the fingerprint requirement for background checks and opened the door to PIV card alternatives like the one created by DHS.
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OPM Encourages D.C.-Area Feds to Telework During Africa Summit Next Week

From time to time GovEvents will come across information we feel our members and audience would benefit from. Here's something we wanted to share:
Originally posted on GovExec.com

The Office of Personnel Management has asked federal agencies to consider allowing employees in Washington, D.C., to telework early next week during President Obama's summit with African leaders, which is expected to cause major traffic headaches in the city.

OPM "strongly recommends" that agencies consider telework on Aug. 4-6, "to keep the government operating normally while helping to minimize traffic congestion" during the event. Traffic is expected to be particularly bad on Aug. 5 and Aug. 6 due to road closures, the agency said in a memo to chief human capital officers.

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Agency Mobility Made Easy

Originally posted on FedTech Magazine by Brad Grimes

Federal agencies can hone their mobility strategies. Mobility today is a critical factor in enabling effective government, from the Defense Department to the Census Bureau. Whether used to support telework policies or facilitate emerging applications in the field, mobile devices allow agencies to work smarter and more efficiently.

But successful mobility initiatives require planning and a thorough understanding of the technologies and processes required to maintain a secure, productive mobile workforce. By some measures, 90 percent of federal workers use mobile devices in their jobs, but a mere 11 percent of those devices are considered secure.

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Telework Week Totals More Than 160,000 Participants

 

Originally posted on FCW by Frank Konkel

More than 163,000 people - the vast majority of them federal employees - teleworked at least one day during Mobile Work Exchange's fourth annual Telework Work, easily surpassing last year's then-record participation of 136,000.

For the second straight year, Telework Week, held March 3-7, received an influx of federal teleworkers following a late winter storm, but its continued popularity signals the growing influence of the mobile employee in the federal workplace, according to Mobile Work Exchange Cindy Auten.

As evidence, she referenced Telework Week's first official year, which drew 39,000 pledges, and it's unofficial, more humble beginnings that saw just a few thousand teleworkers in government.

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GSA spent $7.7 million on four years of virtual employee travel

Originally posted by Amanda Palleschi on GovExec

The General Services Administration spent $7.7 million during the past four years to transport its long-distance telecommuters to meetings and conferences, new documents reveal.

Reports first obtained by CNN and the House Oversight and Government Reform Committee show that 60 percent of the 379 workers in GSA's virtual employee program traveled to conferences and meetings, mostly on cross-country flights. GSA is reviewing the program after CNN reported in August that an employee who worked for a regional office in Kansas City, Mo., while living in Honolulu, racked up $24,000 in travel expenses on the government's dime. The agency spent millions more on virtual employees during the past three years, CNN said.

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