Tag Archives: VA

The Top 10 Customer Experience and Engagement Events for Government in 2025

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Customer experience (CX) and engagement is at the forefront of positive innovation in Government, creating efficient and convenient services, accessible access to information and opportunities for communication between agencies and their customers to build a clearer understanding of public needs and how to develop and reform operations. Carahsoft Technology Corp., The Trusted Government IT Solutions Provider®, features a portfolio of industry-leading solutions and providers to support the Government in its efforts to share and report information to its community. Throughout this year, new and returning events will showcase the latest technologies, generate meaningful conversations through networking sessions and provide live product demonstrations to enhance Government CX. We look forward to joining these events with you soon! Continue reading →

Paving the Way for Quantum Computing

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While data is traveling faster than ever thanks to the dizzying pace of technical evolution, we haven't seen anything yet. Quantum computing promises to make today's computing speeds look like a carnival merry-go-round. This is because quantum computing multiplies the speed of today's computers by employing quantum bits (qubits), which use both types of regular computer bits--0s and 1s--at the same time. This means quantum computers can look at, process, and analyze information at much faster rates.

This speed can be leveraged in a wide variety of ways across government, including improving cybersecurity threat detection and response, speeding intelligence analysis, optimizing logistics, enabling more in-depth economic trend prediction, providing faster modeling for research and development, and more. Several programs, initiatives, and pieces of legislation have been created to support the development of quantum computing in government.
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Become Your Own Job Fair Ringleader

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Walking into (or logging onto) a job fair can be incredibly intimidating. While having a wide variety of companies to meet with is great, it can be overwhelming. The crowds of fellow job seekers highlight just how many people are competing for the same position. Being repeatedly asked questions about your strengths, weaknesses, and goals can make even the most self-assured person second guess themselves. However, these discomforts are exactly what make these events valuable resources for job seekers. Being able to meet with multiple companies in one place at one time is incredibly efficient, and those difficult conversations help you hone your story and message, improving your presentation each time you deliver answers.

To mitigate some of the anxiety and capitalize on the power of job fairs, consider these tips for making the most of your attendance. Continue reading →

How Agencies are Building Experience and Trust with AI

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State and local agencies are looking for ways to incorporate artificial intelligence (AI), and specifically generative AI, into their operations. While the promise of increased efficiency is a driving force in AI adoption, there is considerable resistance to implementing this technology when it remains largely untested in government settings. Additionally, states and localities lack the personnel and infrastructure to manage and effectively use some of the more advanced AI solutions now available.

The adoption and success of AI in state and local government requires an open mind and a measured approach. Agencies are looking for low-risk, high-reward opportunities to begin testing out AI effectiveness. A recent report from the National Association of State Chief Information Officers found that transcribing meetings, managing and generating documents, and generating software code were some of the top processes for which state CIOs reported currently using generative AI. Continue reading →

Evolving Acquisition

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For years, government has worked to streamline acquisition so needed technologies get in the hands of agencies more quickly. With the new administration's focus on efficiency and improved use of emerging technology, these ongoing efforts to evolve government acquisition will likely move into high gear.

Legislation Driving Change

2024 saw a number of bi-partisan legislative proposals aimed at streamlining acquisition and spending. The Federal Improvement in Technology (FIT) Procurement Act was introduced in March 2024 to eliminate restrictive requirements and expand procurement options that let agencies move quickly to buy and utilize technology. A key focus of the legislation is enabling agencies to make advance payments for cloud computing, data center solutions, and other technology acquired on a subscription or tenancy basis. A pay-in-advance model is standard for these technologies, but not something that government procurement rules are set up to easily allow. Continue reading →