The Future of IT: Managing Service Relationships Across Your Organization
Every department at their agency is a service provider. Yet, very few have matured the service model to the level of enterprise IT. While service relationships are well defined and automated within enterprise IT, they are often inefficient, unstructured, or non-existent in other enterprise service domains. Savvy IT leaders view this as an opportunity to leverage IT service expertise and enable their organization in new, highly-impactful ways.
Join Sr. Directors from government as they describe how they have evolved the IT service model to automate and manage service relationships not only in IT, but also throughout their organization. With the help of IT, enterprise shared services and service relationship-based processes are now more efficient than ever.
In this webcast, you will learn:
- The current state of service relationships and common issures most IT departments are facing
- How other organizations have evolved the IT service model to automate and manage service relationships
- Industry leading perspectives on the evolution of IT and the role IT leaders need to play now
Interested but cannot attend at this time? Sign up or contact me for future access to the archived recording.
Questions? Contact me.
Jessica Robertson
The ServiceNow Government Team
at Carahsoft Technology Corp.
703-889-9725 (Direct)
855-ITSM-NOW (Toll-free)
jessica.robertson@carahsoft.com
www.carahsoft.com/servicenow
Event Type
Webcast
This event has no exhibitor/sponsor opportunities
When
Wed, Dec 18, 2013, 2:00pm - 3:00pm
ET
Cost
Complimentary: | $0.00 |
Where
Webcast
Website
Click here to visit event website
Organizer
The ServiceNow Government Team at Carahsoft