How to Create Efficient Constituent Services

Government agencies are tasked with delivering services to their constituents in an efficient and cost-effective way. However, there are several roadblocks, especially in today's hybrid work environment: the amount of information needed from constituents make gathering it difficult, getting a large volume of information to caseworkers, and managing back-office workflows and exchanging information between several parties to name a few.

Join this webinar to see how Genus can help solve these problems.

During this webinar, attendees will learn how to:

• Design a solution that will help your agency deliver constituent services in an efficient and cost-effective way (examples include health and human services assistance, licensing and permit applications, title services, and more)
• Improve visibility of your services and make it easier for your constituents to gain access
• Tame large volumes of information and make it work for you and your service delivery process
• Drive back-office workflows to drive processes effectively to deliver constituent services faster