AWS Contact Center Day
Are you ready to transform customer experience? Join our free virtual conference where you'll learn how to harness the power of generative AI to streamline your operations, improve customer service, and increase employee happiness.
Hear from industry experts, AWS customers, and partners about the latest trends in CX transformation. With sessions focused on an innovative business journey and exploring top CX use cases, learn how organizations of all sizes can streamline operations, harness the power of data, and elevate the customer experience with the power of one application infused with generative AI.
Join Vice President and General Manager of Amazon Connect, Pasquale DeMaio, and AWS leaders for an exclusive session where they will share valuable insights and vision for customer experience transformation in 2024.
Gain a sneak peek into the latest innovations and outcomes customers are achieving with the AWS contact center application, Amazon Connect. Walk away with new ideas about how you can deliver outstanding customer experiences and get ready to dive deeper as you launch into the rest of Contact Center Day!
Speaker and Presenter Information
Connie Watkins - Head of CXE Sales & GTM, AMER
Pasquale DeMaio - VP, Amazon Connect
Erica Ong - Head of CXE Sales & GTM, WWPS
Relevant Government Agencies
Other Federal Agencies, Federal Government, State & Local Government
Event Type
Webcast
When
Thu, May 2, 2024, 12:00pm - 3:30pm
ET
Exhibit Dates
Wed, May 22, 2024
Cost
Complimentary: $ 0.00
Website
Click here to visit event website
Event Sponsors
Organizer
Amazon Web Services (AWS)