Can Your Tax System Be More Accessible? Lessons from Alabama's Tax Service Modernization

State agencies are under constant pressure to modernize aging systems while keeping critical services secure and compliant. The Alabama Department of Revenue (ALDOR) faced this challenge head-on when it migrated its tax systems to the cloud—without downtime, security lapses, or compliance failures.

Join Governing and Amazon Web Services for a live webinar to learn how ALDOR:

• Met IRS and federal compliance standards with a cloud-based infrastructure that passed audits with zero critical findings.
• Bolstered security and disaster recovery while reducing costs and scaling operations to handle millions of taxpayer returns.
• Launched a new cloud-based IVR system in record time— demonstrating how agencies can quickly deliver modern, user-friendly services to the public.