AI in Government: What's Delivering Value and How Agencies Can Get Started

Government agencies are under constant pressure to keep services running smoothly while balancing limited staff, complex systems, and rising expectations. Many teams are exploring AI, but it’s often unclear how the technology fits into everyday operations or supports meaningful progress over time. 

Join Government Technology and Naviant for a live webinar on how agentic AI is being applied across government operations to support continuous improvement. Drawing on real stories from government jurisdictions, the discussion will explore how agencies have taken first steps with AI, addressed process challenges, and put the right structures in place to govern, scale, and refine these efforts over time—plus the lessons learned along the way. 

What you’ll learn:

• How agencies can apply AI to ongoing process improvement: See how AI is being used to support workflow coordination, reduce handoffs, and keep work moving as conditions change.
• What real government use cases show in practice: Learn how agencies selected initial processes, evaluated results, and adjusted their approach.
• How to introduce AI with the right guardrails: Understand governance, accountability, and operational considerations that help agencies move forward responsibly.