Powering Public Sector Workforce Efficiency with ServiceNow & Workday
Delivering workforce efficiency, employee satisfaction, and agile service delivery is becoming increasingly challenging amid legacy systems and fragmented processes. Achieving these outcomes requires federal agencies to adopt a smarter, more unified approach to managing the employee lifecycle.
In this interactive Tech Talk, we explored how the ServiceNow AI Platform and Workday work together to deliver a seamless employee experience across HR, IT, finance, and facilities, without disrupting existing Enterprise Resource Planning (ERP) or Human Capital Management (HCM) investments. Attendees learned how to create a centralized experience layer that simplifies interactions, automates cross-functional AI workflows, and accelerates mission outcomes.
We shared a real-world demonstration of the ServiceNow AI Platform and Workday integration in action and offered insights into the latest platform innovations designed to extend enterprise capabilities and maximize ROI.
Whether agencies were modernizing onboarding, enhancing workforce engagement, or streamlining operations, this session provided actionable strategies to drive transformation across the federal workforce.
Speaker Details
Patrick Dawson, Senior Solution Sales Executive, Employee Workflows - State & Local Government, ServiceNow
Gus Pastore, Senior Solution Sales Executive, ERP - Public Sector, ServiceNow
Benjamin Scudero, ServiceNow Certified Technical Architect, PTG
Event Topic
Artificial Intelligence, IT, Human ResourcesRelevant Audiences
All State and Local Government, All Federal GovernmentOther Agency
Other Federal Agencies