Transformative Excellence: Rosevilles Citizen-Centric Evolution
Register now for a complimentary webinar where Granicus will explore the success story of Roseville, California, and their journey to enhance the citizen experience through effective change management.
Specifically, attendees will:
- Gain insights into the challenges faced by Roseville that led them to move to a new 311/CRM system
- Hear about the project planning and lessons learned along the way, including how new programs, changes in service approaches, and outcomes are now quantified
- Understand the impact of change on the organization that included efficiency, decision-making, transparency, and community feedback
Don’t miss the opportunity to learn from real-world experiences and gain actionable insights into successful change management.
Speaker Details
Melissa Hernandez, Business System Analyst, City of Roseville
Mollie Chacon, Information Technology Program Manager, City of Roseville
Carolina Prieto, Solutions Advisor, Granicus
Event Topic
Citizen Engagement, Management, TechnologyRelevant Audiences
All State and Local Government
Event Type
Virtual / Online
Event Subtype
Webinar / Webcast
When
Mon, Mar 11, 2024 | 12:00 pm - 1:00 pm ET
Registration Cost
Complimentary
Sponsor