Transforming Transit: Leveraging Custom CRM Solutions for Enhanced Customer Service
In this webinar, Salesforce and CapTech shared how transit agencies are transforming customer service and operational efficiency with custom CRM solutions. Experts discussed real-world applications, strategies for optimizing customer interactions, and how data-driven insights enhance service delivery. Watch the recording to explore the future of transit technology and learn how your agency can leverage these solutions.
Speaker Details
Geo George
Director – Transportation Salesforce
Katherine Conrad
Executive Director
NEORide
Stanton Coville
Technical Director
CapTech
Event Topic
Big Data, Technology, TransportationRelevant Audiences
All State and Local Government, All Federal Government, Department of TransportationOther Agency
Other Federal Agencies
Event Type
On-Demand
Event Subtype
Webinar / Webcast
Registration Cost
Complimentary