Transforming Citizen Experience with AI & Cloud

Join Google Public Sector, Carahsoft, TTEC Digital & Botcopy for an engaging half-day lunch & learn focused on how public sector organizations are leveraging AI and cloud technologies to reimagine the citizen experience. This session will showcase practical innovations that are helping government agencies streamline services, improve response times, and enhance engagement across every touchpoint.

What you'll learn:

• How AI-powered contact centers are transforming government service delivery
• Real examples of how conversational AI is reducing citizen wait times and increasing satisfaction
• Insights into modern cloud infrastructure and its role in scaling public sector innovation
• Success stories from agencies already seeing results—and how you can, too