Hospitals, Your Patients are Being Targeted by Phone

Hospitals and Healthcare Systems depend on voice communications to support patients, families, and caregivers, yet patient-facing phone systems remain one of the most under-protected assets in healthcare cybersecurity. In-room patient phones, care teams, and patient data are under attack.

As vishing, spoofed calls, robocalls, and AI-generated impersonations surge, attackers are reaching patients directly in their rooms, exploiting trust and vulnerability inside the care environment. At the same time, these attacks flood switchboards and nursing stations, degrading access to care and staff responsiveness.

This webinar examines why healthcare has become a flashpoint for voice-based attacks and how these threats impact patient experience, patient care, and risk management, demonstrating why securing voice is now essential to patient safety and reasonable cybersecurity.

Agenda: 

• Welcome & Introductions
• Why healthcare is uniquely vulnerable to phone-based threats
• The evolving threat landscape targeting healthcare voice systems
• Key Impact Zone #1: Patient Experience
  • In-room phones, patient trust, and exposure to fraud
• Key Impact Zone #2: Patient Care
  • Nursing stations, switchboards, and clinical disruption
• Key Impact Zone #3: Risk Management & Security
  • Voice as an initial access vector and compliance exposure
• Begin with Visibility…Time for a Voice Assessment
• Q & A