Orchestrate AI for Greatest Impact

This event qualifies for:

1 CPEs1 CLPs0.1 CECs

As agencies move to incorporate AI tools throughout their organizations, many are finding that AI without orchestration creates new silos. The agencies that lead will not be the ones with the most AI tools, but the ones that deploy AI safely, at scale, with auditability and human oversight built into every action.

Creating a single “front door” for AI users can help make sure the AI is working for government employees, not the other way around. By creating AI “specialists” that can execute entire jobs from beginning to end, public servants can be freed up to take the work that requires judgment and empathy. This twin path to completing work assignments compresses time-to-value and provides faster outcomes.

Learning Objectives:

  • Outline considerations for defining the line where an ‘AI Specialist’ can own a task versus where a human must intervene
  • Evaluate ways to build human oversight into every autonomous action at a mission scale
  • Identify steps to accelerate implementation to reap the benefits of faster time-to-value

Speaker Details

Chris Dilley

Chief Technology Officer, State & Local Government, ServiceNow

Jonathan Alboum

Federal Chief Technology Officer, ServiceNow

Michael Kennedy

Moderator & Contributing Editor
FedInsider

Pamela Fusting

Director of Operations, CX,
 TN Department of Human Services 

Event Topic

Artificial Intelligence

Relevant Audiences

All State and Local Government, All Federal Government
Orchestrate AI for Greatest Impact
Event Type
Virtual / Online
Event Subtype
Webinar / Webcast
When
Tue, Apr 21, 2026 | 2:00 pm - 3:00 pm ET
Registration Cost
Complimentary
Website
Click here to view event website
Sponsors
Carahsoft Technology Corp.
Organizer