From Complexity to Clarity: Practical AI for State & Local Government

This session explores how state and local government agencies can move from AI uncertainty to practical implementation, despite challenges like compliance, limited resources and data silos. Rather than focusing on future possibilities, we’ll highlight real-world AI use cases that are already improving service delivery today. Attendees will learn how to leverage pre-built solutions like Salesforce AI agents and Provisio’s Cause+ AI suite to start small, stay compliant and scale efficiently, without the need for major system overhauls.

Learning Objectives:

• Identify practical AI use cases that improve service delivery and expand access.
• Build a realistic, step-by-step plan for AI adoption and scaling.
• Understand key foundations for AI readiness, including data and governance.