Mission-Critical Training & Certification at NASA: A ServiceNow-Native Approach

When mission success depends on certified, role-ready teams, training management can't afford gaps. For NASA mission operations, that means overseeing long-running, role-based certification paths - some spanning up to 18 months - across task completion, reference materials and position certification.

Join PlatCore and David Manley, Principal Architect at NASA's Marshall Space Flight Center, for a focused session on how they are approaching certification with a cloud-based learning solution built natively on ServiceNow.

In this session, we'll cover:

• How ServiceNow-native learning supports complex, role-based certification programs.
• How teams are improving visibility, reporting and accountability across certification paths.
• How NASA moved beyond SharePoint and manual tracking to a secure, scalable, integrated solution.
• Why flexibility matters for mission-critical, non-traditional LMS use cases.

Whether you're managing specialized training programs, multi-phase certification requirements or decentralized tracking across teams, this session will show what's possible when learning lives inside the platform you already rely on.