Transforming CX and Service Delivery in State Government Operations

State and local Governments are working to deliver more reliable, accessible and measurable digital services while improving resident experiences.

Join Datadog and Carahsoft on Wednesday, July 15, 2026, at 1:00 PM PT for Transforming CX and Service Delivery in State Government Operations. Using Washington State EO 25-06 as a real-world example, this webinar will explore how agencies can improve digital service delivery, measure CX outcomes and gain end-to-end visibility into resident-facing services.

What You'll Learn:

• How mandates like Washington State EO 25-06 are shaping digital service priorities
• Ways to measure digital performance and CX across agencies
• Best practices for improving accessibility, reliability and service outcomes
• How observability supports modernization and end-to-end visibility

All registrants will receive Datadog's Washington State Solution Brief, featuring a real-world example of Washington's digital-first transformation.