Top 5 ServiceNow Pain Points

Most organizations invest in ServiceNow with high expectations, but over time many find the platform isn't delivering the value it should. Whether it's slow adoption, overly complex workflows or unclear ownership, these challenges can quietly limit ROI and reduce the effectiveness of the platform.

Join ServiceNow and ScottiWorks as we explore the top five ServiceNow pain points that consistently impact platform performance, user adoption and return on investment. Through real-world examples and practical guidance, attendees will learn how organizations have successfully recovered struggling implementations, optimized existing environments and improved long-term platform outcomes.

During this session, we'll discuss the top five ServiceNow pain points limiting platform performance and user adoption, review examples of successful platform recovery efforts and identify practical strategies for improving outcomes without starting over. Attendees will also learn how the ServiceNow Platform X-Ray can uncover quick wins and long-term opportunities for improvement.

All attendees will receive access to a complimentary ServiceNow Platform X-Ray, a focused review designed to identify inefficiencies, uncover gaps and highlight opportunities for improvement.

Speaker Details

Jeff Giovinazzo

President, CFO, Pathways Consulting Group

Matt Swarts

Director of Practice – ServiceNow (CMA)Pathways Consulting Group

Event Topic

IT, Management, Technology

Relevant Audiences

All State and Local Government, All Federal Government
Top 5 ServiceNow Pain Points
Event Type
Virtual / Online
Event Subtype
Webinar / Webcast
When
Wed, Jul 29, 2026 | 2:00 pm - 3:00 pm ET
Registration Cost
Complimentary
Website
Click here to view event website
Sponsors
ServiceNow