How to Adapt Your Government Operating Model for the AI Era

What you’ll learn

• Understand how technology operating models can become a force multiplier for government IT and mission delivery

• Assess your organization's readiness to evolve from an IT-focused model to an enterprise-wide technology operating model

• Identify operating model approaches that can help improve service delivery, productivity and collaboration across departments

• Align technology, talent, governance and organizational goals to maximize the value of AI and digital investments

Government organizations are under increasing pressure to deliver better outcomes with limited resources. At the same time, AI is creating new opportunities to improve services, increase productivity and advance mission objectives. However, shifting political priorities, funding constraints, rising public expectations and demands for transparency are challenging traditional approaches to technology management.

This session explores how government leaders can evolve their technology operating models to meet these demands. Learn why leading organizations are moving beyond a reactive, IT-centric approach toward a more collaborative, outcome-driven technology operating model that spans the entire enterprise. Gain practical guidance for assessing organizational readiness, selecting the right operating model approach and enabling AI and digital technologies to deliver greater impact across government operations and citizen services.