How to Get Buy-In for Your CX Efforts
In order for customer experience (CX) efforts to be successful, they need support and buy-in from all levels of your organization. From the individual contributor all the way up to leadership, without an agency-wide commitment to CX, your programs are bound to fail.
On this month’s CX Community of Practice virtual networking event, we will speak with experts about how to garner support from your peers and leadership for CX efforts.
Join us online Monday, May 13 at 4 p.m. ET/1 p.m. PT as we explore ways to make sure everyone is on board with CX as an agency priority.
You’ll learn how to:
- Create a culture of “customer experience is everyone’s job” at your organization.
- Communicate CX priorities across the agency.
- Work directly with colleagues and leadership teams to get initiatives off the ground
Event Topic
Management, NetworkingRelevant Audiences
All State and Local Government, All Federal Government, National Guard, Air Force, Coast Guard, Navy, City Government, County Government, Municipalities, State Government, Central Intelligence Agency, Department of Agriculture, Department of Commerce, Department of Defense, Department of Energy, Department of Health and Human Services, Department of Homeland Security, Department of Housing and Urban Development, Department of Interior, Department of Justice, Department of Labor, Department of State, Department of Transportation, Department of the Treasury, Environmental Protection Agency, Equal Employment Opportunity Commission, Federal Aviation Administration, Federal Communications Commission, Food and Drug Administration, Federal Emergency Management Agency, General Services Administration, Government Accountability Office, National Aeronautics and Space Administration, National Institute of Health, National Security Agency, U.S. Agency of International Development, U.S. Census Bureau, U.S. Office of Personnel Management, U.S. Postal Service, Veterans AffairsOther Agency
Office of the President (includes OMB), Other Federal Agencies, Judicial Branch Agencies, Foreign Governments/Agencies
Event Type
Virtual / Online
Event Subtype
Webinar / Webcast
When
Mon, May 13, 2024 | 4:00 pm ET
Registration Cost
Complimentary
Organizer