How and Why You Should Build Resident Portals to Better Serve Your Constituents

During this webinar, attendees explored the challenges states face when providing secure digital services to their residents and how a strong identity posture allows you to build portals that improve the level of service to your communities. We highlighted successful implementation strategies featuring examples from state agencies and discussed how Okta and Active Cyber can assist.

Topics included how to begin providing and informing government services to residents, focusing on:

• Creating a frictionless experience with a unified identity across state organizations
• Ensuring accessibility for all, demonstrating elected officials' support for their constituents
• Building trust between citizens and the state by addressing fraud concerns and safeguarding sensitive information