Creating a Unified Services Experience for Higher Education

The role of digital transformation has increased exponentially in the wake of the pandemic, and those in the higher education world have been disproportionately affected. The pandemic forced universities to quickly pivot to a digital-first classroom approach, exponentially increasing the digital strain on universities across the country.

While the pandemic came to pass, universities across the country are still struggling to update their current IT systems, as well as to meet the expectations of the digital native student population. In an NCCE leadership survey, a staggering 83% of higher ed leaders believe their institution needs a complete overhaul or significant changes to adapt to new modes of teaching.

Staff and students alike are wholly affected by outdated IT systems, and having the right capabilities in place allows these individuals to focus on what they are meant to do. To overcome these challenges, it is crucial to modernize campus IT to elevate the student, faculty, and staff experience by bringing everyone on a single platform that is easy to adopt and achieves quick time-to-value.

As such, PSN is happy to partner with Freshworks for our upcoming Higher Education Webinar. At this webinar, you will have the opportunity to hear from higher education leaders about their digital transformation goals to provide a quality student journey and employee experience between the institution. Join us today!