On October 6th at 1 p.m. EDT, MeriTalk and RightNow will host a complimentary Webcast to discuss the findings of the study, ways agencies can improve their customer service, and best practices that agencies can learn from the private sector in order to provide greater value to the American people. Panelists: Rebecca Hovey [Moderator], Account Director, MeriTalk Sheila Campbell, Director, Center for Customer Service Excellence, Office of Citize...

In this roundtable discussion with federal IT pros, InformationWeek Government will explore the opportunities and challenges of creating private clouds in government data centers. Federal CIO Vivek Kundra wants government agencies to adopt cloud computing as a way of cutting costs, gaining efficiencies and quickly introducing new capabilities to federal employees and the public. Commercial cloud services are one way to do that, but government...

The IRS MITS Office of Cyber Security; Office of Privacy, Information Protection & Data Security; and the Office of Physical Security & Emergency Preparedness will host the 2010 Security Awareness Day at the New Carrollton Federal Building (NCFB). In an effort to emphasize the collaboration between the three security organizations, as well as the integral role of each employee in the success of the IRS's security program, the proposed...

This course is the perfect way to meet both your RCRA 40 CFR 265.16 annual review and DOT 49 CFR 172.704 (c)(2) recurrent training requirements. During this one-day class you will review the important concepts and procedures required for compliance with hazardous waste (EPA/RCRA) and hazardous materials transport (DOT/HMTSA) regulations. You'll also learn how to avoid the most common violations cited by EPA and DOT, as well as how to comply wi...

Join INPUT’s Kevin Plexico for a FREE preview of findings from our Top 20 Federal Contract Opportunities report, which uncovers key trends and implications that that drive opportunities from one year to the next.Preview Topics to be Included: Identifying trends in the top opportunities Analysis on some of the more impactful programs from the top opportunities Conclusions and recommendations for vendors looking to grow their business thro...

HR professionals in state and local governments face a number of challenges when dealing with municipal employees. Not only do they have to deal with the typical wage and hour, harassment, leave and retaliation issues, they also have ADA, discrimination, and whistleblowing procedures and rules they must follow. It is critical that HR professionals at the state, local, and federal government level prepare by understanding what are the five bigg...

If you do business with government agencies and their contractors, you should attend Business Over Breakfast™, the most productive government sector "just networking" breakfast event in DC/MD/VA. Business Over Breakfast™ Tysons convenes at J. Gilbert's Restaurant. Your registration for Business Over Breakfast™ Tysons includes the famous BOB networking and a hearty breakfast! Pre-registration closes at 5:00PM on Tuesday. Onsi...

This year has been a busy one for the U.S. Air Force. Operations in Iraq and Afghanistan - as well as humanitarian missions in Haiti and Pakistan - have demonstrated the varying, vital roles the Air Force plays in U.S. relations all over the world. But in addition to executing these crucial missions, Air Force Chief of Staff General Norton A. Schwartz has management issues to contend with. With the draw-down of operations in Iraq, General Schw...

Join INPUT for a Federal Executive Breakfast featuring Richard A. Spires, chief information officer, Department of Homeland Security, and learn about the department’s FY 2011 technology infrastructure plans and initiatives. Appointed in September 2009, Spires is responsible for the department’s $6.4 billion IT investment. He leads and facilitates the development, implementation, and maintenance of the department’s IT architec...

In this roundtable discussion with federal IT pros, InformationWeek Government will explore the opportunities and challenges of creating private clouds in government data centers. Federal CIO Vivek Kundra wants government agencies to adopt cloud computing as a way of cutting costs, gaining efficiencies and quickly introducing new capabilities to federal employees and the public. Commercial cloud services are one way to do that, but government...