Agility, access and reliable tools are essential for agencies to meet mission objectives, especially now during the COVID-19 pandemic. Governments are trying to improve application development time and reliability with open source tech like Kubernetes container solutions. Join us online Thursday, Sept. 10 from 2-2:45 p.m. ET/11-11:45 a.m. PT to learn the basics of how agencies can optimize their application environments with open source and Ku...

For many reasons, retaining and upskilling the best and brightest talent has always been a challenge for government HR professionals. But this has proven especially difficult as new technologies have transformed the jobs of many government personnel. HR professionals have had to find new and innovative ways to upskill current employees to fill the digital fluency gaps, which has only been widened by COVID-19. Join us online Thursday, Sept. 3 f...

Governments at all levels are being tasked to think outside the box to meet today's ever-growing list of challenges, especially in the midst of shrinking budgets and the ongoing pandemic. The only way to be successful is to modernize and innovate. But, many agencies are saddled with slow legacy systems, untrained personnel, and outdated processes. Governments need to find creative solutions to these problems, which often means looking at new t...

The NextGen Summit is the embodiment of what NextGen represents: inspiring government innovation and providing training and leadership opportunities for public servants. Since 2010, the two-day summit has inspired over 5,000 federal, state and local govies to be positive change ambassadors. This year, the NextGen Summit will be hosted virtually on August 19-20, 2020. Why does it matter to me? The NextGen Summit is a place to cultivate and enab...

The shift to remote work dramatically transformed cybersecurity practices for governments across the country. The agency leading the cyber strategy for the federal government, the Cybersecurity and Infrastructure Security Agency (CISA), warned in April that bad actors could scam agencies with false COVID-19 information. According to CISA, cybercriminals also sought gaps in agencies’ teleworking software and other digital tools. Join us o...

COVID-19 has reshaped the way that governments across the world work and has precipitated a radical modernization effort to accommodate remote work. In 2018, about 22 percent of federal employees teleworked regularly. Now that paradigm has shifted. In April, the Pentagon brought remote capabilities to 900,000 users via an IT service that didn’t exist until the pandemic. Similarly, Voice of America quickly purchased enough laptops to brin...

Data, engagement, and diversity and inclusion are the three pillars of effective customer experience (CX) in government. Each pillar on its own can help improve overall customer experience, but without all three, agencies are left with a void in their CX processes. The last time you went to the DMV, there may have been long lines, confusing or contradictory information online, and maybe even unhelpful staff. The DMV process can and should be i...

Data, engagement, and diversity and inclusion are the three pillars of effective customer experience (CX) in government. Each pillar on its own can help improve overall customer experience, but without all three, agencies are left with a void in their CX processes. The last time you went to the DMV, there may have been long lines, confusing or contradictory information online, and maybe even unhelpful staff. The DMV process can and should be i...

The last decade has seen a remarkable shift in the way governments operate. 2010’s Cloud First mandate created a surge in cloud migrations, and while there are plenty of benefits to this migration, it has created complex cloud environments to manage and monitor at scale. Agencies need innovative risk management solutions, automation, and cloud performance monitoring tools to get the most out of the cloud environment in real-time and all...

There is no single roadmap to a successful career in leadership. However, for federal government employees, there are key training areas employees need to complete to reach the Senior Executive Service. The Office of Personnel Management classifies these training areas as the five Executive Core Qualifications (ECQs). So, what are these ECQs, how do you get them, and how do you prove your proficiency? Join GovLoop and NextGen online Tuesday, J...