11th Annual Adobe Digital Government Sy...
Digital Experiences that Put People First The people you serve, from citizens to employees, expect the same digital experiences from government that they have everywhere else. They want online interactions that are personal, seamless, and easy to access from any device. From delivering a modernized web platform, to digitizing forms and services, to creating and delivering relevant content, agencies can combine mission success with great experi...
Young AFCEA Bethesda Virtual Spring Nex...
To protect the health and safety of attendees, this event has been moved to online-only due to COVID-19 concerns. AFCEA Bethesda is continuing to provide access to our events virtually. We have transitioned our Spring Fling Networking Event into a FREE networking webinar where we truly are Xperiencing the Future. We are excited to announce our first ever Young AFCEA Bethesda Virtual Spring Nexus Event on April 22, 2020! To have that same Sprin...
Citizen Engagement Summit
Agencies have made significant progress in improving interactions with their citizen customers by modernizing their infrastructure, moving to the cloud, using agile digital services and emerging technologies on the front end and capturing and analyzing the data on the backend. There is still work to be done, however, and the 21st Century IDEA Act -- passed as part of the 2018 NDAA -- has added new priorities for improving and expanding the typ...
Digital Experiences Best Practices for...
Who doesn’t want their digital experiences to be seamless and personalized? Over the last 10 years, the public sector has made huge strides in building digital services that make government more efficient. However, the drive to build a better customer journey and deliver a personalized digital experience for the public continues to be a challenge. What best practices must government leaders follow? How can agencies focus their planning t...
January 30, 2020
Organizer:
GovLoop Location:
Webcast
Executive Summit on Customer and Employ...
Everyone wants a better experience with their government. Residents bring rising customer experience (CX) expectations to their interactions with government agencies, while the agency workforce craves a more empowering employee experience (EX). To thrive in this disruptive environment, government agencies must embrace a systematic approach to CX and EX. Join Forrester’s top government and EX experts for an exclusive breakfast event to le...
November 14, 2019
Organizer:
Forrester Location:
Sacramento, CA
Business Beyond the Battlefield Conference
The Business Beyond the Battlefield Conference provides collaborative, hands-on, interactive learning and networking opportunities to increase awareness of and facilitate access to entrepreneurial development resources that inspire action and adds economic value through the military connected community. Fireside Chats. Keynotes and Best Practice Panel Discussions. Interactive Workshops. Procurement Fair with Contract Match Making. Veterans Fra...
November 6-9, 2019
Organizer:
BBBC Location:
Arlington, TX
Creating Excellent CX - The Need for Up...
Mail, email, social media, chatbot, phone call - the list goes on and on. The number of channels and data types that agencies need to keep track of, record and respond to is overwhelming. To make the situation even more challenging, customers are demanding more timely and thorough responses. How can agencies keep up? One solution is to use a cloud-based customer service management solution that enables organizational transformation. Join us on...
November 7, 2019
Organizer:
GovLoop Location:
Webcast
National Image Inc. 2019 National Train...
The National Training Program (NTP) focuses on training that provides government employees involved in the management of Hispanic employment and outreach programs the education and skills necessary to reach their full leadership potential and to fully manage their employment programs. The NTP features workshops in line with OPM/SES Core Qualifications for career development in the Federal workforce. The NTP feature a career fair open to NTP at...
AAFEA Leadership Development Workshop
Join us for our 15th Annual AAFEA SES Professional Development Workshop where our focus is Providing a Blueprint for Leadership Success. The workshops complete agenda available on our event website.
September 16-18, 2019
Organizer:
AAFEA Location:
College Park, MD
EEOC - Fort Lauderdale Training Seminar
Attention Human Resource Professionals, EEO Managers and Staff, Attorneys, Managers and Supervisors, State and Local Officials, Union Officials: Learn best practices and gain valuable knowledge for making those tough HR decisions. Senior EEOC staff and expert guest presenters cover a variety of employment discrimination issues. Agendas vary based on local priorites, but all seminars provide the latest updates on EEO laws and tips on preventing...
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