Customer service excellence will give you the competitive advantage you need to survive in a tough and increasingly uncertain business climate. In today’s customer-oriented business environment, "people skills" are critical for personal and organizational success. How you handle your customers can directly affect your individual goals as well as your team’s and company’s performance. This customer service webinar will provide...

Special "Early Bird" Registration Government Employees: $995(Federal, State or Local Government Issued ID) EARLY BIRD Special Reduced Rates in Support of Government Budget Reductions: Now $695 until June 29th! ($300 = 30% Registration Fee Reduction) Team Rate for Government: Send a government team to learn together. Register two government employees from the same office at the same time and the third person registers at 50% of the current gove...

Learn how to streamline IT procurement with a free NITAAC training. Compete and manage your IT requirements quickly and easily when you choose a NITAAC Government-Wide Acquisition Contract (GWAC) . Our training specialists will demonstrate how GWACs enable you to leverage buying power, and how NITAAC's online ordering systems can increase productivity. A team of Contract and Program Specialists can help you at any point in the process, from pr...

LEARN WHAT MANAGERS & PRACTITIONERS REALLY NEEDTO KNOW ABOUT PREDICTIVE ANALYTICS & DATA MININGGet up to speed in data mining faster and more effectively than with any other training program available. Leverage highly valuable and impactful prospective insight from within your existing data through an intensive course series with over 20 years of innovation.If you want to learn what really works in predictive modeling and why you shoul...

General Services Administration (GSA) Schedule Contracting for In-House Counsel Continuing Legal Education (CLE) credits are now available for the Coalition’s General Services Administration (GSA) Schedule Contracting for In-House Counsel training scheduled for June 27, 2013. Attendees can earn 6 CLEs for the course with the Virginia State Bar. The GSA Schedule, including the delegated VA Schedules, is a $50 billion contracting program t...

The NIH Information Technology Acquisition and Assessment Center, NITAAC, is now holding free trainings for all those involved in the purchase of information technology products, services and solutions. Earn 2 CLPs as you learn about our government-wide acquisition contracts (GWACs): ECS III for products, CIO-SP3 for services/solutions and CIO-SP3 Small Business for services/solutions with socioeconomic set-asides. You’ll find NITAAC GWA...

There is a connection between organizational ethics and business value. People do business with organizations they trust. Once consumer confidence has been betrayed, it is an uphill battle for businesses to recover--assuming that recovery is even possible. Establishing an organizational culture of ethical behavior is a strategic imperative for leaders.

Attend an upcoming NCMA National Education Seminar! The COR Member of the Acquisition Team: The Contracting Officer's Representative (COR) Guide to Performance and Quality The "COR Member of the Acquisition Team” National Education Seminar (NES) is designed to better illustrate the important role that the contracting officer’s representative (COR) plays in ensuring that the contract specialist or contracting officer properly manage...

Transforming Data to DecisionsA Roadmap to Revenue for Data AnalyticsThis two-day course will prepare functional managers and business practitioners to finally make sense of data analytics and take control of the analytic process. “Transforming Data to Decisions” develops core skills for business analytics and lays the foundation for data-intensive analytic projects that deliver insight, clarity, confidence and sound decision suppo...

The Energy Management Congress West (EMC) is the largest energy conference and technology expo held on the U.S. West specifically for business, industrial and institutional energy users. It brings together the top experts in all areas of the field to help you set a clear, optimum path to energy efficiency, facility optimization and sustainability, as well as innovation solutions to improve your ROI. You can explore promising new technology, co...