Despite decades of science demonstrating that organizations with more diverse leadership perform better, women and minorities remain grossly underrepresented in management positions across the Federal Government. Building a diverse leadership team requires building equity into every career development decision that creates great leaders, from initial branch assignments in the military to lateral assignments in the civil service. Internal mobil...

Customer experience (CX) has been embraced by many private sector organizations to help stand apart from the competition and improve customer loyalty. Its growth in the public sector has been accelerating as well, and currently over 22 federal agencies have established some form of formal CX function. Will Congress standardize federal agency organizational design to include a CXO, following the precedent of CFO’s, CIO’s or, most re...

Suicide prevention and mental health among Veterans is an important topic to address, especially during a pandemic, where everyone is having to isolate themselves to control the spread. Predictive analytics and other data management and analysis tools are being leveraged to help identify at-risk Veterans and implement interventions before a mental health crisis occurs. This panel discussion will focus on: What is currently being done across VA...

The use of Artificial intelligence (AI) is continuing to accelerate in the federal government. With this growing momentum, agencies are increasingly dedicating resources to the use of AI. But, how do they do this in a strategic way? What factors should be considered in the decision? How can agencies identify high value candidates and real pain points where AI would have the biggest impact? This panel will explore how agencies can identify spec...

Protecting your agency from ransomware can feel like a full-time job. From hiding in SSL to chasing unknown file downloads to preventing lateral movement, there seems to be no shortage of ways ransomware can outsmart your defenses. Join Jose Padin, Director, Public Sector Sales Engineering, Deepen Desai, VP of Security Research and Operations, and Danny Connelly, Chief Information Security Officer at Zscaler, as they provide details on some of...

The American Council for Technology and Industry Advisory Council (ACT-IAC), MeriTalk, and the Partnership for Public Service collectively partnered on an initiative to provide the new administration operating and policy recommendations to improve the resilience of government. Through research and four round table discussions, government and industry addressed lessons learned, adapting to a "new norm," changes needed post-pandemic, and how gov...

The United States transitioned from just a recurring flu season to a full pandemic with the infiltration of the Corona Virus. This pandemic caused the healthcare system to turn upside down and develop new pathways, processes, and techniques for not only tending to and treating the COVID patients, but also treating the general populations with the daily medical and surgical conditions. So many changes occurred in the healthcare system in a very...

The COVID-19 has been an accelerant for innovation and modernization. The Federal government impacts nearly every aspect of American life, contributing to the health, safety, security and economic stability of people in America and throughout the world. Whether it's ensuring the safety of the food we eat and the water we drink, responding to national emergencies, providing benefits for veterans with disabilities, enhancing the safety and relia...

A holistic cloud strategy is a catalyst for business innovation, but it demands agile and responsive IT to deliver on this promise. Purpose-driven agencies must embrace technical agility in order to securely meet new business demands and mission outcomes. This panel of government and industry experts will discuss steps to build and mature a lean-agile organization with an emphasis on technical agility to deliver mission success in the cloud. O...

Emerging Technologies, whether mobile/5G, artificial intelligence/machine learning, blockchain, Quantum Robotics, and many others are evolving at a faster pace than ever with government and industry. The technologies can be new or existing where the latter new capabilities are being developed and where both will change status quo and provide unrealized social and economic benefits. These technologies provide enhanced connectivity regardless of...