Join us to learn how to overcome the unique obstacles that government agencies face in improving CX and deliver experiences that drive customer compliance and engagement. Topics will include presentations on integrating new platforms like bots and artificial intelligence, creating innovative customer journeys, and creating and nurturing a customer experience drive culture. 15+ sessions featuring industry experts and Forrester analysts....

The 8th Annual Billington CyberSecurity Summit September 13 in Washington D.C. brings together world-class cybersecurity thought leaders for high-level information sharing, unparalleled networking and public-private partnerships from a cross-section of civilian, military and intelligence agencies, industry and academia. Keynote from White House Cybersecurity Coordinator Robert Joyce, leading federal CIOs and CISOs, former NSA Deputy Director a...

The federal government’s vision for digital services is evolving. Early on, agencies saw digital services primarily as a way to improve customer service, providing employees or citizens with easier access to information and services. While that is still an important goal, agencies now understand that the development of digital services also provides an opportunity to leverage new technologies and processes to transform their operations,...

The third annual Intelligence & National Security Summit will be held September 6-7, 2017, at the Walter E. Washington Convention Center in Washington, D.C. Hosted by the two leading professional associations – AFCEA International (AFCEA) and the Intelligence and National Security Alliance (INSA) – this is the premier gathering of senior decision makers from government, military, industry and academia. In its first two years th...

Digital Summit is where ideas and inspiration are born. Thousands of professionals work directly with industry leading brands learning practical, actionable solutions they can immediately apply back at the office. Brilliant speakers bring phenomenal content on Marketing Strategies, UX & Design, Email, Search, Mobile, Video, SEO and so much more. Digital Summit is not only a place for keeping up with the trends, but also for being an activ...

Now in its 9th year, the AIDF Global Disaster Relief Summit returns to Washington D.C. on 6-7 September 2017, once again uniting humanitarian and development leaders, solution providers and decision makers from NGOs, government and UN agencies. Taking place at the Ronald Reagan Building & International Trade Center, the Summit will provide an update on emergency procurement, disaster resilience, refugee crisis, data & ICT strategy, inn...

930gov is the end-of-year learning exchange for Government IT, Management, and Acquisition professionals. This free, one-day, multi-track conference is where government technical communities gather to: Benefit from over 25 sessions for five technical communities Finalize your year-end strategic buying decisions Learn better ways to network and hear what’s new Tap Into Five Government Communities The power of 930gov is that it convenes fi...

As a follow-up to Digital Government Institute’s popular flagship E-Discovery, Records & Information Conference held in March, government Records Management professionals will once again gather in September to network and continue the dialog about e-discovery, records and information management policies, applications and technologies, to include updates to meeting the Government Records Directive requirements. The Records Management...

As multiple, prior administrations came to understand, a good portion of the annual Federal IT budget is allocated to keeping legacy systems functioning, ultimately draining precious funds away from modernizing systems and capabilities. Over the years, costs to maintain these “end-of-life” systems continued to grow. The goal of the IT Modernization effort is to replace legacy IT systems and modernize so agencies can (1) more easily...

As a follow-up to Digital Government Institute’s popular Cyber Security Conference held each May, government IT security professionals will once again gather in September to network and continue the dialog about today’s cyber threats. The Cyber & IT Security Conference is co-located with the 5th annual 930gov Conference, Tradeshow & Training Symposium. 930gov is a fiscal year-end strategy exchange bringing together Governme...