Navigate Changing Times With Your Government Communication Peers!Tips, Tactics And Best Practices To Help Engage, Inform, And Empower Your Employees From Top Government Communicators.Hear how other government agencies are communicating to boost morale, inform on various channels, and keep employees engaged through COVID and beyond – whether in-person or remote.Learn from your peers how to incorporate storytelling and empathy into communi...

The pandemic has had a drastic effect on the delivery of healthcare in the U.S., beyond the incredible strain of providing care to Covid-19 patients. For instance, telehealth use has exploded, as doctors turn to virtual visits instead of appointments in their offices. But the security of healthcare IT and OT systems lags far behind most other sectors. In October 2020, the FBI, Department of Health and Human Services (HHS), and Cybersecurity an...

2021 Hybrid NEC: Together We Thrive Celebrate SGMP’s 40th Anniversary and reconnect with your SGMP family by attending the 2021 National Education Conference, Sept 21-23, 2021, in Huntsville, Alabama. The hybrid meeting offers both in-person and virtual attendance options. The conference theme “Together We Thrive” inspires hope and opportunity as the meetings industry begins to recover from the disruptions of the past year.Ri...

As the next round of IT modernization is planned, one of the federal agency goals is the reduction of friction. Friction can manifest itself in many different ways: slow processes for onboarding and provisioning employees, developing and authorizing new applications, getting newly-formed teams or workgroups the tools they need or difficulty in curating and staging the data needed for analytic and management applications. Executives from the En...

Just as in the private sector, almost every federal agency is investing in digital transformation, to streamline processes, cut the cost of maintaining legacy systems, and unlock the potential of new technologies to deliver new and enhanced services. Agencies see the potential in hybrid cloud solutions, which require understanding how transformation advances the success of their missions. The challenges in executing digital transformation succ...

Across the public sector, organizations are in the midst of an unprecedented push to digital transformation. Driven by trends like cloud computing and automation, digital transformation forces public sector entities to radically rethink how they operate and use technology to better achieve their missions and provide services in line with what constituents expect. And in many cases, recent events like the COVID-19 pandemic and the SolarWinds br...

Briefing Summary: Federal agencies have increased focus on Intelligent Automation (IA) and Robotic Processing Automation (RPA) as part of their modernization journey. Many have achieved impactful results from automating countless manual processes, freeing up time to focus on innovation and mission support. Although mission critical, the acceleration of automation can introduce new security risks and expand the attack landscape. Agencies lookin...

The recent cybersecurity Executive Order emphasizes the need for more structure and to start moving toward a Zero Trust architecture. This architecture is a broad strategy that follows the mantra, "Never trust, always verify," and assumes untrusted actors already exist both inside and outside agency networks. By moving federal agencies toward Zero Trust, their resources can stay protected through an architecture that adapts to the complexity o...

Information Technology (IT) and Operations Technology (OT) are increasingly overlapping in the electric, gas, and water utility industry. IT includes traditional computing, storage and telecommunications systems used for decades in industries such as finance, healthcare and retail. OT includes technologies that run real-time processes such as electricity distribution, manufacturing plants and transportation systems. “IT/OT Convergence...

Emerging technologies have always offered the promise of better, faster, cheaper processing and problem solving, but they also bring a host of challenges with them, from security and operational issues to privacy concerns. The past year has also shown that necessity remains the mother of invention, as agencies moved to adapt technology to remote workplace models, as well as roll out new services and capabilities demanded by the pandemic. Where...