Dreamforce Government Welcome Reception
Dreamforce is an unforgettable week of learning, inspiration and fun - Start it off right with Salesforce and Carahsoft. Join us on Monday, October 3 at one of the top venues in San Francisco, Terra Gallery, for an evening of celebration, collaboration and connection. In addition, enjoy the most interesting band in the world, San Francisco's own Pop Rocks, as you optimize your experience at Dreamforce while networking with your peers.
Transforming Mission Execution with Sal...
Legacy case management systems and processes prohibit federal government agencies from providing great service. This failure to deliver great service is hurting you in more ways than you realize. View our on-demand webinar for a discussion with Andrea Miller (USDA, ARS/AFM). Andrea Miller shares how Salesforce Federal Case Management has helped the USDA streamline internal business operations and improve their ability to track service delivery...
Envisioning a Modernized Contact Center...
The rapid evolution of new technology, including social, mobile, and cloud is fundamentally changing customer expectations regarding how, when, and where they interact with both commercial and public sector organizations. Access this on-demand webinar to learn how two of Salesforce’s most successful government customers responded to the challenge of modernizing contact center operations and improved mission and service delivery while red...
Digital Disruption: How Platform-as-a-S...
The state of federal IT is untenable. 80% of all funds go to just keeping the lights on. Agencies are so strangled by operation and management (O&M) costs that they cannot afford new solutions for their mission customers. Worse yet, all of this O&M money goes to pay for applications that are not securable. The long-standing trust in the traditional software and services vendors is vanishing rapidly under the realization that the govern...
Networking Reception ~ NC Digital Gover...
Join Carahsoft for an evening of networking immediately following the first day of the North Carolina Digital Government Summit. Continue conversations with your peers over hors d’oeuvres and an open bar. Coquette Brasserie is located conveniently, one mile away from the Hilton in Raleigh’s North Hills. Save your seat – limited spots remain!
Envisioning a Modernized Contact Center...
There are increasing requests for service across channels, and daunting challenges to deliver more with older, disconnected systems, multiple knowledge sources, and smaller budgets. The rapid evolution of new technology, including social, mobile, and cloud, is fundamentally changing customer expectations regarding how, when, and where they interact with both commercial and public sector organizations. Join Salesforce for an on-demand webinar,...
Envisioning a Modernized Contact Center...
There are increasing requests for service across channels, and daunting challenges to deliver more with older, disconnected systems, multiple knowledge sources, and smaller budgets. The rapid evolution of new technology, including social, mobile, and cloud, is fundamentally changing customer expectations regarding how, when, and where they interact with both commercial and public sector organizations. Join Salesforce for a live webcast, discu...
Bidding Defines the Data, Data Defines...
As more government contractors feel the increasing pressure to win more business in today’s fiercely competitive LPTA (Lowest Price, Technically Acceptable) environment, they are looking for new ways to streamline the bidding process, develop stronger partnerships with their clientele, and maintain profitable margins. Join Salesforce and TechnoMile for a demo of the industry’s first FedRAMPapproved data intelligence platform in co...
Envisioning A Modernized Licensing Syst...
Join us along with our partners, Deloitte and BasicGov. 3 key questions for you: 1. Are you working with complex and disjointed licensing processes that make it difficult for staff to be collaborative, efficient, and effective? 2. Are you able to respond to the expectations of your customers when it comes to licensing? 3. Are you able to quickly adapt your system to meet the changing regulatory requirements? The Salesforce Licensing solution i...
Analytics for Case Management
As more departments and agencies connect caseworkers, case details, and case resources in order to better govern, the resulting amount of data grows exponentially. The data captures invaluable insight about case processing and overall drivers behind mission services. Government Cloud Wave extends the analytical functionality of Case Management, helping caseworkers to close cases faster. View our on-demand webcast as we host Salesforce and Acum...
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