In the wake of the COVID-19 pandemic, the government's main focus is on supporting affected citizens and to manage exposure sites effectively. However, the current practices used by these agencies consist of manual processes, putting a burden on their health care workers and contact-center staff. In response to the need for a highly agile, collaborative, and cost-effective solution during this critical time, Cloud SynApps has developed several...

During these unprecedented times, child welfare agencies are faced with more challenges to ensure the safety of children. Salesforce and Accenture have partnered together to provide a next generation child welfare solution that drives better outcomes for children and their families, reduces caseworker administrative burden, and puts information at the fingertips of caseworkers whenever and wherever they need it. Join us on October 15 to hear f...

The Nevada Department of Health and Human Services (NV DHHS) built a naloxone Virtual Dispensary. This inventory management application on the Salesforce Platform that catalogs the amount of naloxone does available across the State's fire stations, EMT units, public libraries, and more. This platform gives the team the data-driven insights they need to start addressing what is arguably one of our nation's biggest, most complex challenges. Join...

As the work environment continues to shift, the opportunity to innovate and engage with citizens is creating long term changes to policy and business processes. Join us to hear stories from the front lines of how existing operations are pivoting to address new market demands and being updated to respond to new information. Our panelists will share how business processes have changed and how policies have been reevaluated through the pandemic t...

You are invited to explore today's most innovative technology products at the INL Virtual Cyber Day on Tuesday, September 1, 2020. Cloud computing Storage Cybersecurity Operational technology Mobility products Virtualization Big data And more Check out the Salesforce session, Digital Transformation Checklist: Key Attributes for Successful Platform-based Digital Transformation at 1:30pm ET. Join our 25-minute session to learn about our best pra...

Salesforce strives to be a platform government agencies and citizens can trust to deliver maximum service and in a timely manner. Join us on August 25 as we highlight the work various California agencies have made to adjust to unprecedented time and learn how Salesforce can help reopen communities and workplaces safely. Quick glance at the agenda: 1:00-1:05pm Welcome & Opening Remarks Lea Eriksen, CIO, County of Long Beach 1:05-1:10pm Stat...

Come together and learn how agencies like yours can scale operations quickly, sustain revenue, and empower your teams to work better while working remotely utilizing Salesforce. Agenda at a glance: 11:00-11:05am Kickoff and Opening Remarks Sue Marryott, Success Manager, Director, Public Sector, Salesforce 11:05-11:25am Tableau COVID-19 Response: Access, Analyze and Informing the Public Jennifer Braley, Strategic Operations Specialist, North Ca...

Governments are continuing to be called upon to operate efficiently, effectively, and to make better business decisions in these challenging times. Join us as we demonstrate how Salesforce Maps and ExAM4Inspections are partnering together to use location intelligence to drive savings and productivity by 40% + across different inspection and audit types that can be utilized across the Federal government. In this webinar, Salesforce will be part...

Salesforce's Most Trusted Platform for Government is Even More Secure Salesforce Government Cloud Plus enables government customers to lower overall cost, rapidly customize as needed, accelerate time to value, and scale the impact of their mission and charter. Partnering with AWS Gov Cloud further accelerates the ability to deliver the required security and compliance controls to protect the most sensitive, unclassified data. Accelerate Time...

We all know the great benefits that the cloud can provide for our organizations, however it is not so well known how the cloud can assist in disaster relief. Palm Coast, Florida's Mayor, Milissa Holland sits down with Salesforce to share the insights of Palm Coast Connect, the city's 311 and case management platform in one.Join Salesforce during this webinar and:Take a deeper dive into Pam Coast ConnectLearn how Palm Coast is able to manage ci...