Join to hear how local government organizations are using the power of the Salesforce platform to meet the demands that situations like COVID-19 have created.

Join our upcoming roundtable discussion to hear how State and Local government leaders are leveraging the Salesforce solution to enable effective citizen self-service, streamline back-end processes, and increase efficiencies of the end-to-end licensing, permitting and inspections (LPI) process. Sign up now to hear discussion topics on how to: Digitize the constituent experience through self-service portals and a streamlined application intake...

Connect with industry peers at the Carahsoft Networking Reception on Monday, September 27th following the second day of the ISM conference. Enjoy complimentary hors d'oeuvres and beverages, while networking with peers within your industry and Salesforce experts. Rebel Mettle Brewery is a quick four minute walk from the Duke Energy Convention Center. Join Salesforce at their A Single Enterprise Platform to Bring Services and Citizens Together s...

Register now to hear how FSSA embarks on a purpose-built enterprise solution to replace email, spreadsheets, and access databases with automation and optimized processes. Hear from eImagine and FSSA as they collaborate with Salesforce for an enterprise solution that includes HoosierRx, Estate Recovery, Policy Consideration, Waiver Amendment, Rule Promulgation, State Plan Amendment, and Project Management Office.

Attendees join Deloitte Digital and Salesforce as they dive into how to deliver a compelling employee experience. Learn how employers use Salesforce as an engagement tool within their HR systems, and see a live demonstration.

2020 changed everything. Contactless service delivery is now the normal and expected of nearly every government agency. Has your technology platform been keeping up? Join us to learn how local and state governments can quickly deploy constituent-centric experiences, speed up service delivery, and scale fast to meet License, Permit and Inspection (LPI) mission demands with purpose-built applications for the Public Sector. Summit Technologies wi...

The pandemic has given new meaning to "mission readiness" for the U.S. government. This includes strengthening Enterprise Resource Planning (ERP) systems - encompassing financial, supply chain, and human resource functions - to facilitate making complex decisions based on clean and consistent data. But agencies' current ERPs can be monolithic and inflexible, incurring high costs and long lead times to make changes or implement new capabilities...

Join us to hear insights from Kevin Jones, former state CIO of WI, on their agency's innovations using the Salesforce platform. Learn from Dustin Arnold of Dane County Behavioral Health as he speaks to his county's digital transformation of residential assistance and behavioral health services. Our final session will highlight and demo Salesforce's Service Cloud Voice solution, which enables government agencies best serve their constituents.

Whether creating a new online form, modernizing a process, or undertaking a complete digital transformation, you are embarking on a journey – but it does not have to belong or overwhelming! Modern technologies drive teams to rethink customer engagement and project delivery. Looking to get started or evaluating your next steps? Great! This Innovation hour offers you: Approaches to accelerating your project delivery Real business cases to...

Citizens are holding the government to high standards of communication -demanding that they interact with speed, efficiency, and accuracy, like their favorite e-commerce companies do.Reasons such as customer service, Real ID mandates, and other pandemic requirements have accelerated creativity in the Department of Motor Vehicles across the country. Register now for this upcoming webinar to find new ways to communicate and connect with the cons...