When’s the last time you dusted off your resume and took a critical look at it? Whether you’re actively looking for a new job or not, it’s always a good idea to have a polished, updated resume on hand. We’re covering everything government employees need to know to spruce up their resumes and stand out during a job search. Join us online Monday, Sept. 30 from 1-1:30 p.m. PT/4-4:30 p.m. ET to hear from Alexandria Knight,...

Customer experience (CX) is arguably one of the most important elements that instill trust in government services. However, figuring out how to improve trust isn’t easy. That’s where learning from your peers can be useful. Join us online Wednesday, Oct. 2 at 2 p.m. ET/11 a.m. PT, to hear from government and industry leaders about how to excel at CX with use cases from your peers who are doing it well. Specifically, you’ll lea...

Agencies might be under the impression that the grant management process is done after it is awarded, but that is far from accurate. In fact, a large portion of the grant process is done post-award. Think of things like compliance, allocation, reporting and more. Join us online Thursday, Oct. 3 at 2 p.m. ET/11 a.m. PT, to hear from government and industry experts about how agencies from all levels of government can best manage the entire grant...

Whether you collected feedback from an official survey, a social media post or an in-person conversation with a constituent, do you know what your next step is? Feedback is only as good as what you do with it. Agencies need a well-thought-out and documented plan for what to do with responses and input, no matter how they’re collected or who submitted them. Join us online Monday, Oct. 7 from 1-1:30 p.m. PT/4-4:30 p.m. ET to hear from Alan...

Disruption can come in many forms: natural disasters, cyberattacks, budget cuts, administration change, etc. But the strength of your agency depends on how well it can bounce back from these setbacks and periods of transition. Join us online Wednesday, Oct. 16 at 2 p.m. ET/11 a.m. PT, to hear from government and industry leaders about how to create a more resilient operation. Specifically, you’ll learn:What a resilient organization looks...

Communities across the country are facing a fiscal cliff brought on by a perfect storm of reduced federal grant funding, declining tax revenues, rising inflation, and increasing demands for services. These challenges are pushing local governments to do more with fewer resources, creating what’s often referred to as the fiscal cliff. As your government prepares for the upcoming budget cycle, it’s important to address these financial...

We’re thrilled to have you join us at the upcoming NextGen Government Training Virtual Summit: Essential Skills for the Modern Public Servant on Wednesday, Oct. 23, 2024! Registration is free and open to everyone. We’re so looking forward to hosting a full day of professional development keynotes and breakout sessions. Check out the full agenda and speaker line up now.

We are on the precipice of an Administration change, and government managers and supervisors at all levels need to feel equipped to lead through this transition. Join us on Monday, Oct. 28 from 1-1:30 p.m. PT/4-4:30 p.m. ET as we talk with a government leadership expert about how to best manage and support your teams through change. You will learn:Communication tactics to help your teams understand impending changes.How to support your team...

Agencies are always looking to modernize, however, doing so can be incredibly challenging – especially when it comes to IT Operations. One way to approach true transformation is to harness technologies like Generative AI. Things like inventory and logistics management, typically time and resources intensive operations, are prime candidates for transformation using artificial intelligence. Join us on Wednesday, Oct. 30 at 2 p.m. ET to lea...

As cybersecurity threats become increasingly sophisticated, government agencies at all levels are facing the difficult task of securing their networks. Just look at these facts about ransomware attacks on state and local government:49% were due to compromised credentials.A stunning 98% of attacks led to data encryption, and 99% involved attempts to compromise backups.On average, government victims end up paying 104% of the ransom demanded.Thos...