More than half of organizations abandon their AI and generative AI efforts due to cost-related missteps. Gartner estimates that less than 15% of organizations identify, quantify and measure costs, risks and value. Meanwhile, AI and GenAI spending is projected to continue unabated. Thus, the most pervasive and elusive challenge for every executive leader will be to effectively vet, prioritize and fund the right initiatives at the right time to...

Software engineering leaders often struggle to evaluate how the metrics frameworks of DORA, SPACE and DevEx will help them demonstrate software engineering performance. The right set of metrics frameworks can help software engineering leaders make data-driven decisions, but only if they align engineering performance with business value. Metrics focused on software engineering processes and activities alone do not provide insights into the deli...

Leadership transitions are a common occurrence across governments, especially in an election year. Yet, perhaps not at this pace. For the first time in history, more than 70 countries will hold elections this year, impacting more than 4.2 billion people—over half of the global population. Eleven U.S. states are holding gubernatorial elections, the United States will be electing a president, and numerous provincial and municipal elections...

With rapid technological advancements, the demand for IT talent continues to outpace supply. According to the Gartner 2024 CIO Talent Planning Survey, 79% of responding organizations plan to increase their IT staff levels in 2024. Despite waves of layoffs from the tech sector, it remains difficult to hire qualified talent with high-in-demand skills such as GenAI, AI, machine learning and cybersecurity. These skills gaps threaten organizations...

Technology sector marketing budgets largely remained stable or even slightly increased up to two percentage points despite budgetary pressures. The 2024 Gartner Tech Marketing Benchmarks Survey provides a detailed analysis of marketing investments, brand strategy and activation, brand awareness and demand generation, account-based marketing (ABM), and the impact of artificial intelligence (AI) and machine learning (ML) on tech marketing organi...

Organizational structures can create silos and barriers that hinder collaboration and communication, leading to delays and inefficiency. To accelerate digital delivery, chief information officers (CIOs) should promote cross-functional efforts by designing structures that support product-team-focused business goals and outcomes. As CIOs evolve IT to a product-delivery-centric operating model, they often have questions like: Which organizational...

As AI spending and adoption accelerate, significant opportunities and challenges arise for enterprises. CFOs play a crucial role in managing the financial implications of this transformative technology. With the rapid integration of AI, finance leaders must navigate potential costs and risks to maintain organizational stability and competitiveness. Key challenges include categorizing AI initiatives, evaluating their financial impact and addres...

Cost and value are the levers driving all business outcomes with the exception of cybersecurity, until now. Executive boards want cybersecurity managed like other business risks. Measuring cybersecurity value delivery and establishing a standard of care accrues benefits, shifting the landscape in cybersecurity investment. Security and risk leaders must be able to communicate the risks, value and cost of cybersecurity to their board of director...

CIOs are responsible for developing IT strategies that facilitate and drive enterprise transformation, and ensuring that those strategies are effectively implemented. Effectively communicating the IT strategy to stakeholders is critical to securing the right support, funding and other resources needed to deliver on the plan. CIOs who struggle to personalize their strategic plan communications to their audience may face a lack of support, hinde...

Leadership transitions are a common occurrence across the public and private sectors. Yet, perhaps not at this pace. For the first time in history, more than 70 countries will hold elections this year, impacting more than 4.2 billion people—over half of the global population. Even in countries where elections are conducted freely and fairly, this unprecedented surge will disrupt governments and their civil servants amid mounting global p...