As government agencies and citizens continue to adapt to the new normal in their daily lives and remote workplaces, digital transformation is more important than ever. Salesforce strives to be at the forefront of these new technological advancements and create a personalized experience for both employees and citizens. Join our Innovation Hour to hear how the State of Arizona is leveraging Salesforce with Slalom to improve business processes an...

We understand the challenges that counties, cities, and police departments face as they try to do more with less to improve transparency, trust, and relationships with the community. Learn how Salesforce, MTX Group, and Tableau have reimagined their approach to community engagement. The community members now have the ability to report concerns from their mobile phone, collaborate with local officers to address constituent concerns, and schedu...

As we begin to see vaccines for COVID-19, there remains much uncertainty for the next phase of the pandemic response. Join us to hear how public health agencies are managing this ambiguity - and inoculations - on the cloud.This webinar will uncover how this work inspired Work.com for Vaccines, Salesforce's solution to help governments and healthcare organizations coordinate safe and efficient vaccine programs at scale.

With 2020 coming to a close, is your agency still navigating how to effectively and efficienty process requests related to COVID-19? You're in luck, we have the solutions specifically made for you and your agency! Our partners are readily available to support your solution needs for 2020 and years to come. Utilize your CARES Act 2020 Funding to manage all of your COVID-19 related needs. AppExchange apps are customized for Salesforce and help o...

Vaccine Administration Management enables organizations to use the Salesforce Customer 360 Platform to design, build, and deploy their own vaccine management programs that are tailored to the needs of your communities. We invite you to attend a preview of "CalVax", the Vaccine Supply Chain Management solution being provided to California County Public Health Agencies by the State Department of Public Heath as part of a comprehensive approach f...

Join us for the completely re-imagined Dreamforce experience for our all-new, work-from-anywhere world! Customer Service and Contact Centers Session December 17 at 11:00am ET; 8:00am PT This roundtable will offer the chance to have an open discussion with your peers about how to provide the modern contact center customer service experience. Discover the new Dreamforce, brought to you in a virtual format full of informative sessions and more!

Join us for the completely re-imagined Dreamforce experience for our all-new, work-from-anywhere world! Learn more about our sessions taking place on Dec 16 and Dec 17. Public Sector Chatbots Fireside Chat with Salesforce and Slalom December 16 at 2:00pm ET; 11:00am PT Slalom and the State of Connecticut will share surprising chatbot journeys in the midst of the chaos of 2020 and how COVID forever changed the way agencies think about constitue...

Come together and learn how agencies like yours can scale operations quickly, sustain revenue, and empower your teams to work better while working remotely utilizing Salesforce. Agenda at a Glance: 2:00-2:10pm Welcome Remarks John Conley, Regional Vice President, Salesforce 2:10-2:25pm Salesforce Demo: Field Lightning Services Jeff Quade, Principal Sales Engineer, Salesforce 2:25-2:30pm Brain Break 2:30-2:45pm Digital Transformation for Texan...

The California Governor's Office of Emergency Services (CalOES) is responsible for overseeing and coordinating emergency preparedness, response, and recovery for the State of California. Join Salesforce for the 2-part to thier webinar series. The team will walk through the three apps they are leveraging on Salesforce Government Cloud to create a comprehensive, automated asset management solution. Episode 2: Procurement Management App & Pub...

State and local governments are facing unprecedented budget challenges due to revenue loss and slow economic recovery stemming from the COVID-19 pandemic. Salesforce has found a way to combat cost resulting from manual, paper-based processes inspectors, supervisors, and other field-based employees are hindered by. During this webinar, Salesforce will discuss the opportunity for substantial cost savings and revenue enhancement through: Manageme...