On October 6th at 1 p.m. EDT, MeriTalk and RightNow will host a complimentary Webcast to discuss the findings of the study, ways agencies can improve their customer service, and best practices that agencies can learn from the private sector in order to provide greater value to the American people. Panelists: Rebecca Hovey [Moderator], Account Director, MeriTalk Sheila Campbell, Director, Center for Customer Service Excellence, Office of Citize...

In this roundtable discussion with federal IT pros, InformationWeek Government will explore the opportunities and challenges of creating private clouds in government data centers. Federal CIO Vivek Kundra wants government agencies to adopt cloud computing as a way of cutting costs, gaining efficiencies and quickly introducing new capabilities to federal employees and the public. Commercial cloud services are one way to do that, but government...

This course is the perfect way to meet both your RCRA 40 CFR 265.16 annual review and DOT 49 CFR 172.704 (c)(2) recurrent training requirements. During this one-day class you will review the important concepts and procedures required for compliance with hazardous waste (EPA/RCRA) and hazardous materials transport (DOT/HMTSA) regulations. You'll also learn how to avoid the most common violations cited by EPA and DOT, as well as how to comply wi...

In this roundtable discussion with federal IT pros, InformationWeek Government will explore the opportunities and challenges of creating private clouds in government data centers. Federal CIO Vivek Kundra wants government agencies to adopt cloud computing as a way of cutting costs, gaining efficiencies and quickly introducing new capabilities to federal employees and the public. Commercial cloud services are one way to do that, but government...

OSHA's Hazardous Waste Operations and Emergency Response rule at 29 CFR 1910.120 regulates cleanup sites, TSDs and emergency responders. Sections 1910.120 (e) and (p) require workers engaged in hazardous waste operations and workers at TSDs to receive at least eight hours of refresher training annually. Emergency responders must receive annual training of sufficient duration and content to maintain their competencies. This eight-hour refresher...

Congress has established a National Office for Cybersecurity at the White House, now requires federal agencies to conduct independent audits of their information security programs, and has established new policies for agency acquisition and procurement. Two years ago, Congressman Mike McCaul co-founded the first-ever House Cyber Security Caucus to address these areas of oversight and inconsistency. Join Congressman McCaul in a moderated discus...

Join us for this live webcast with featured speaker Thom Rubel of IDC Government Insights and Michael Rowley of Active Endpoints. Listen to their perspectives about the opportunities government agencies - federal, state and local - have to develop "smart applications" to improve service delivery and efficiency, and how a standards-based Business Process Management System (BPMS) can provide the technology to enable this kind of innovation. The...

IDGA’s 6th Annual Military Antennas Summit is a forum on the challenges, requirements, and potential solutions for the development and deployment of efficient antenna systems for the military. With the growing emphasis on joint operations and interoperability, the Department of Defense is continually exploring ways to foster interdisciplinary communications and integration. This summit promotes the development of military RF systems by p...

To keep Congressional staffers up to date on the current economic situation, the Mercatus Center hosts quarterly briefings that survey the current economic scene. Special attention is paid to inflation, GDP, unemployment, and interest rates. Hosted by Dr. Bruce Yandle, one of our most popular speakers, these quarterly briefings are free of charge and open to all senior congressional staffers.

Governments around the world today are delivering more efficient, effective and accessible services to their citizens, despite dealing with constantly changing new technologies and modes of communication that expose them to unprecedented cyber security risks. Policy leaders and program managers are confronted daily by major security, privacy and trust challenges from both policy and implementation perspectives. Identity management, access and...